Always Be Evaluating: Case studies of the User Experience Evaluation and User Testing

darabella | 22 July, 2010 12:01

When helping developers refine their applications, one thing I run into again and again is the fact that folks tend to get a bit inside their own heads too much when iterating their concepts out; sometimes to the point of breaking the user journey and potentially frustrating the end user.  Sometimes it takes a fresh set of eyes to double check if the app is really doing its best to help users accomplish what they want to accomplish. 

The User Experience Evaluation crew has been really good at spotting potential breaks in flow, narrowing down if it can be solved on a visual or interaction basis, and recommending steps to get the user journey back on track.  With applications including Tunewiki, Speedhero and others, we've been working with many development teams with varying UX knowledge levels to raise the quality of their apps, so theat when they hit the Ovi store, they're in the best position possible for a high adoption rate.  The UX evaluation, coupled with testing in a usability lab, has really opened people's eyes to the potentialities and usefulness of always running the app by a fresh sets of eyes - both expert and everyday users.

Curious to read more?  There's a few illustrative stories that we just put online.  You may also notice that we've recently launched a cooperation with Mob4Hire.  If you're interested in having users on the internet objectively try out your app before releasing it into the world, you may want to check them out.    

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