N9 Developer

It's pretty low to sneak that up on us like that.
At the very least you could have set a deadline.

I had several that I hadn't yet submitted.
Some of them are "very" significant...

If I'd known you were going to cut things short.
I would have found the time....

Very poor approach Harmattan Team/Nokia.

Does this mean that you will start working with the bugs already reported?

//j

Please allow us at least 1 more week to get more observations in.
For Christ's sake PR1.2 has only been out for 10-days!

There's countless issues that remain unresolved, some that go back to 1.0 or before.
At least all those are lodged now....
But there's many (mainly from 1.2 but not exclusively) that've been observed or are yet to be, & haven't been reported yet!!

Then there's the countless invaluable enhancement requests.
Ideas from the collective that you may never have conceived off yourself.
Why shut yourselves off to that!?
Of course you dont have to address "every" request.
Given the limited time & resources you have...
But it's nice to have them there so you can cherry pick the ones that are most practical!

Of course overall the emphasis should be on remaining bugs/issues, esp. the worst ones.
Which is an even more important reason why the tracker must stay open.
At the very least you should re-open it for a limited period.
So that we can report whatever we had shelved!!!

thank you for sharing of this web site

Please! This is enormously unexpected, right on the heels of a major {and thus necessarily bug-filled} release. I feel personally snubbed, as would any developer that took their time to carefully collect and organize bug reports.
To close it so early is one thing; to not even give us a deadline is just cruel.

I'd like to echo the above from jalyst. I've been noting up a few (mainly cosmetic) issues which I was going to file, and I'm sure would be quickly fixable, but now you've blocked them without notice, which is no great loss, but it does seem rather abrupt.

"We're busy finalising the roadmap for the remaining N9 updates and will be closing Bugzilla in one week" would have been a better course of action, for example.

Unless of course there was an unexpected management decision (what I'm assuming) and closing of Bugzilla is to be seen as a sign that PR1.3 has been feature frozen right now and there will be no PR1.4 ... if so, then communicating that to us in a more transparent way might have been better.

Also, if you're winding up software releases, will this channel remain open for discussions for community continuation and potential open sourcing of components?
Twitter and Facebook clients, for example, are lacking some features which could be added by the community if they were open, and I don't think you can really argue that there would be a competitive advantage for others or confidential info would be released if they were to be opened after the PR end-of-life.

Anyway, thanks for your time, and thanks for the blog posts over the recent months.
And do let us know if any of my assumptions were wrong!

It has to be really hard to work on doomed project, lead by top managers who do not care about theirs own products :(
PR 1.2 is awesome, so I'd like to thank you. I think the way is to open source the rest of Harmattan, upload the frozen bz database somewhere, so the community could continue from this point... And to make Harmattan best ever mobile OS!

This is a bad omen, both for the N9 as for the platform. I paid top euro for this device and even bought it from abroad, all because I wanted a mobile which wouldn't let me cry out "why won't it let me do this?!" every few minutes. And indeed I can remain online with Skype while reading an e-mail and listening to FLAC encoded music.

The bugtracker was by far the best way for me as user to get in contact the developers but also the last sign that we were not yet entirely neglected.

Epitaph:

”Here lies Harmattan. People welcomed it's fresh breeze, but Nokia was afraid of the draft and installed new Windows.”

Thank you for your feedback. It is indeed gratifying to see your continued interest in the N9. But as you know, over a year ago, Nokia made a strategic decision to move to the Windows Phone platform, and understandably, we are focusing our efforts on developing our Nokia Lumia portfolio.

With regards to the N9, we have already defined the planned feature set for Harmattan. In addition, we will continue to develop critical bug fixes related to security, performance and reliability of the device. If you have unreported issues that fall into these categories, please do contact us through the discussion forum, which we will continue to monitor.

A year ago, Nokia also promised support and updates until 2015 which, I guess, must have raised a few eyebrows around the world as the the platform at the same time were pronounced to be stillborn.
Guess much of that promise were just sales talk to get the units out of the warehouse.

//j

Support and maintenance is being planned. Public bugzilla is just overkill for the need.

I don't know if you made this decision or it was someone higher up in Nokia but whoever made this decision is completely out of touch with the mobile phone market.

No matter what changes you make, you must make sure that your existing userbase is happy. Why? Because of brand loyalty. Users are more likely to stick to their current brand than switching to another.

You launched a product 6 months ago and now it has 1.5 million users (and it is still available in stores waiting for new owners). Why should these people buy another Nokia product? What guarantees that the next one won't get the similar treatment. You might think that you are only killing one product but you are also damaging the company as a whole.

I do not expect Nokia to change their mind about this, I just wanted to point out that no one wants to take a ride on a sinking ship, no matter what OS you throw at it.

After PR 1.2 update, Clock application forgets alarms after restart...

I'm not sure any forum or blog is a place to report bugs...

I'd understand less support for discontinued device but this week I visited Slovakia - N9 is marketed there even more then Lumie elsewhere by Nokia. It's really shame to lie to users...

If you are really out of resources (and I doubt it as revenues from N9 has to be enough to pay developers), then just open source the whole Harmattan and it's done - community will finish the work - to have the best device ever ;-)

developers: Thank you for all the effort, the bugzilla instance was greatly appreciated and I understand it has been difficult with some users confusing a bugtracker with a forum.

management: this out of the blue closing severely impacts my trust in your brand and will negatively affect my recommendations for Nokia phones. Shame really,

I can understand the harmattan team closing the bugtracker. But I still hope we get PR1.3 and some more bugfixes.

But closing bugtracker Is just a logical step. My guess is most oof the team has now moved to Lumia groups or elsewhere. So they will have no chance to fix bugs or feature requests anyway...

Its a big shame ofcourse. But saying Nokia lying is just plain ridicilous. We know this was the facts since when Eflop February 2010. Yes someone did say support 5 years. Yes but if you that stupid thinking thjat means feature request or similar well then you people are naive..

We can like it, we can dislike it. But Nokia N9 is soon out of stock everywhere. So if you like the last "most open" device from Nokia go get one before its too late. Even with lack of updates its a great device.
Hopefully with help of the QT team we can get QT5 working on N9 and imporoved cool apps atleast.

Btw. No point being dissapointer its a fact. Its over Nokia is now Microsoft company.

However Thanks for a great work with N9 even with the bugs its a great device but also the last device I will buy from Nokia!

I want a QT device in the future too. But it seems not even Nokia 808 with QT will come too sweden so again N9 is the last device for me. There is no chance I will go Lumia.

Again you did a great job with PR1.2 thanks guys :)

@mike7b4: why should it be my problem that Nokia went for Windows? I've bought the N9 because of the concepts behind it (usable multitasking, unhindered sideloading, open development, no "it's your device but we don't allow you to do this and that" to name just a few). I still expect support regardless the direction of the company, at least up to the level that Symbian has received the last 2 years - which in fact surprised me in a good way.

The device is nice, PR1.2 is certainly a good improvement, but the device *still* is lacking features I'd expected it to have at launch. (AMR-WB, SyncML, XMPP, DLNA controller, better control over the browser... Many of these features were present in the N95 at launch!). Up till now we've seen steady improvement and up till now I expected that most of these things got implemented later on. But this post indicates that we can hardly expect much more than a few bugs to be fixed. That's why I find this post so troubling.

For me, the question is: if not MeeGo/Maemo, then what? Obviously not Symbian, even if it is phased out more graciously. I can't see Windows Phone satisfying my wishes in the near feature nor in the far future. With multitasking no better than the task switchers we had in the MS-DOS era, WP is out of the question based on that point alone. Just like iOS and BlackBerry, for that matter. I don't particularly like Android, because of the grave privacy risks of Google. Also, Google time after time bends common, open source techniques to make it fit their needs, which are usually not my needs. Tizen is a joke, because HTML5 and the rest of the webtechnology is a joke, shockingly ill-adapted for creation of applications and apps.

Needless to say, MeeGo/Harmattan was my last, best hope for a great mobile. Perhaps the people behind Tizen will smarten up and make Qt/QML their primairy development platform, but given the undue rave HTML5 gets I don't get my hopes up. Shame. Excellent technologies have gone to waste.

@jesperC

Not even a year ago was the promise till 2015 made.
It was stated several times by personnel at all levels during the N9's global roll-out.
They said there'd be aggressive updates/support, "surprisingly" until 2015.
That's quickly turning into a farce, screwing us again, just like they did w/the 770/800/810/900.

N900 would've been a steaming pile if it weren't for your community.
Much of what you've done for the N9 so far...
Has inadvertently/advertantly dis-engaged the community, far more than what happened for the N900.

You seem acutely aware of that, but so far have had little interest in addressing those issues/concerns.
Fool me once Nokia shame on you, fool me twice or more & it's a big FU & adios.

@Nokia
Can we please have some feed-back to the remaining posts here!?
TY.

@Fuzzillogic
Very well put.....
Can't say I agree entirely with your points about developing with HTML5/EFL.
And it's still likely that Qt/QML will be a major tool, as evidenced by Novomak's work w/SteelRat.

I don't think this post necessarily means we won't have any more major feature-add releases.
It just means there's no more opportunity to make suggestions as-to-what can be implemented.
They may well have a bunch of things in mind for one or two more feature-add releases, & they simply need no more input.

In the meantime they need to get the primarily bug-fix 1.3 release out.
And focus on many more fixes for 1.4/5....
Or several smaller point releases if they don't have anymore major feature releases, followed by bug-fix releases.

Why the heck doesn't this blog software email us when there's new posts?
There's no way I'm bookmarking this blog post & revisiting it periodically, just to see if there's new posts.
Yeeeesshhh.....