Certificate error. Contact the application supplier

Hello,

We want to sign our application for Nokia S40&s60 by using a Verisign certificate. In our application, as there is an SMS push functionality, we defined MIDlet permission within the .jad and manifest files,we signed it. Then we were able to complete the signing process for Samsung and sonyEricsson phones. But when it comes to Nokia s40&s60 platforms, we always get this error message which is the title of this thread:"Certificate error. Contact the application supplier." After we made a deep search on the web and on Norum Nokia, we have found this topic:

[url]http://www.forum.nokia.com/forum/showthread.php?t=193532[/url]

We doubt that we are facing an issue like it mentioned on the link above but we couldn't verify it yet.Below our:

MIDlet-Certificate-1-1:

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

From the link above, you can find the application that we successfully signed for SonyEricsson and Samsung:

[url]http://www.smartface.org/test/cert/V-Music.jad[/url]

Please, any help will be much appreciated as it is a very urgent situation.

Thanks,

Regards,

Engin

Share the certificate details - Common Name and Subject Alternate Name here.

thanks,
~Amitabh

[QUOTE=im2amit;725583]Share the certificate details - Common Name and Subject Alternate Name here.

thanks,
~Amitabh[/QUOTE]

Hello Amitabh,

There's only the Common Name parameter defined within our key and this is:"VMG Media Joint Stock Company"

thanks,

Regards,

Engin

You face exactly the same issue as described in that other thread: You have an alternative name which marked as DNS containing spaces. By the way, you can check this yourself quite easily:[code]-----BEGIN CERTIFICATE-----
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
-----END CERTIFICATE-----[/code]In a text editor, save this code snippet as text file with the file name [i]code.pem[/i]. Then import it with your favourite certificate viewer, for example Mozilla Firefox. If you have that issue in Series 40, too, then you might face an additional problem.

[QUOTE=traud;725724] If you have that issue in Series 40, too, then you might face an additional problem.[/QUOTE]

Traud I opened my cert.cer by double clicking on it and saw into the "Subject Alternative Name" line "DNS Name=VMG Media Joint Stock Company", under the "Details" tab. So I guess we found the problem. We will now change this name somehow. But what do you mean exactly when saying "an additional problem"? I'd like to hear about it, if this might happen.

Thank you very much.

[thread=198083]Could be this one[/thread], anyway, get a fixed certificate from VeriSign, first. You cannot fix that certificate yourself.