some of my apps lost all reviews... why's that so?
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some of my apps lost all reviews... why's that so?
Hi,
login to [url]http://support.ovi.com[/url]
and use contact us to report your concern of ovi.
Regards,
Mateen Maldar
It's same in my app :)
great work OVI r&d team!!!
Hi,
I think it has something to do with this anti-astroturfing change by Nokia:
[url]http://tamss60.tamoggemon.com/2010/07/24/ovi-store-no-more-astroturfing-with-publisher-account/[/url]
All the best
Tam Hanna
Dear all,
There has been an issue with reviews missing in the store and the R&D team is aware of this. They are currently working on a fix. We apologize for the inconvenience that this may have caused and thank you for your patience and understanding as the fix is underway. If you have any specific questions regarding your content, please feel free to contact [email]publishtoovi.support@nokia.com[/email].
Sincerely,
OviBecca
aaaaaaaaaaaaaaaaaaaaaaaaaaaaa
[QUOTE=OviBecca;761555]Dear all,
There has been an issue with reviews missing in the store and the R&D team is aware of this. They are currently working on a fix. We apologize for the inconvenience that this may have caused and thank you for your patience and understanding as the fix is underway. If you have any specific questions regarding your content, please feel free to contact [email]publishtoovi.support@nokia.com[/email].
Sincerely,
OviBecca[/QUOTE]
They are fixing it at least 2 months
Your company should outsource ovi store to other china/india company.
OVI store is one of the NOKIA's worst outsource ever!!!!
my apps' reviews disppeared again, completely! they were there just few hours ago.
i heard "fix is underway" for weeks now things become worse, what's wrong with ovi store?
[QUOTE=sh2sg;769093]my apps' reviews disppeared again, completely! they were there just few hours ago.
i heard "fix is underway" for weeks now things become worse, what's wrong with ovi store?[/QUOTE]
fix of what? All managers in NOKIA know that ovi store don't have any problems, bugs,.... It's best service on the world. At least in NOKIA headquarter it's work like charm. :)
It's fine that they hire some people to rewrite all reviews on the paper :) I already received first A4 in my mail box :)
the reviews are back, but there are no # shown on the reviews tab, you have to enter reviews page.
[QUOTE=sh2sg;770256]the reviews are back, but there are no # shown on the reviews tab, you have to enter reviews page.[/QUOTE]
Everything is fine on mobile client
Dear all,
As you are aware, there have been issues regarding missing reviews. Please note that the R&D team have been previously informed of this and are working diligently to resolve this issue, as they do realise it is a concern for many publishers. We are expecting this situation to be resolved sometime in the near future.
Any questions and concerns regarding your content can be directed to [email]publishtovoi.support@nokia.com[/email]