It took me 7 minutes just to authenticate login..as usual, sales start going down and then disappear....
Printable View
It took me 7 minutes just to authenticate login..as usual, sales start going down and then disappear....
It takes long time to login and sometimes failed
Reports not working again
[QUOTE=Poly;881219]It took me 7 minutes just to authenticate login..as usual, sales start going down and then disappear....[/QUOTE]
[QUOTE=SieMotNok;881126]Is there currently a maintenance going on?[/QUOTE]
I just got some data in reports...seems like they are lagging by a day... :)
[QUOTE=SieMotNok;881240]I just got some data in reports...seems like they are lagging by a day... :)[/QUOTE]
The online reporting tool for paid content is experiencing a delay that is observed to be more than 24 hours. We are diligently working on getting the reports up-to-date and will provide you with additional information when we have further news. Please note that your download reports for free content is not affected.
We apologize for the inconvenience caused by this matter. We will be updating this post when we receive further information - [url]http://support.publish.nokia.com/?p=4065&type=alert[/url].
[QUOTE=Andrew Nokia;882630]The online reporting tool for paid content is experiencing a delay that is observed to be more than 24 hours. We are diligently working on getting the reports up-to-date and will provide you with additional information when we have further news. Please note that your download reports for free content is not affected.
We apologize for the inconvenience caused by this matter. We will be updating this post when we receive further information - [url]http://support.publish.nokia.com/?p=4065&type=alert[/url].[/QUOTE]
Dear Nokia support,
I am sufferring from 50% to 70% sale drop on paied items from Jan. 23th. Do you have any commnet on this?
[QUOTE=cdutly;884703]Dear Nokia support,
I am sufferring from 50% to 70% sale drop on paied items from Jan. 23th. Do you have any commnet on this?[/QUOTE]
See this thread:
[url]http://www.developer.nokia.com/Community/Discussion/showthread.php?233657-Online-reports-statistics[/url]
May of us are suffering from this.
I have not seen any sales since March 1st and the reports bubble on the main (Home) page of the publisher control panel never loads, just sits there with the graphic spinning...
Anyone else having these issues?
Cheers,
Jon
Yep, spinning bubble seems to be a new feature of Online Reports for now :D Becoming serious, after update reports are quite buggy and some things are not working properly yet. But it seems they fixing them every day.
About sales, I personally have them, low but they definitely exist.
Hi there, Jon
Sorry for any inconvenience regarding the sales reports, and thank you for notifying about this.
I have contacted the team responsible and we should expect an update here soon.
Best Regards,
Marko
The situation is the same here.
After login to the publisher account, the reports can never finish loading and we can only see graphical spinning and no data.
This situation already existed for about a week or so.
Hope Nokia staff can notice this problem and fix it ASAP.
Thanks.
[QUOTE=Jon Heron;885624]I have not seen any sales since March 1st and the reports bubble on the main (Home) page of the publisher control panel never loads, just sits there with the graphic spinning...
Anyone else having these issues?
Cheers,
Jon[/QUOTE]
Click the reports tab then it loads, for some reason its broken on the home page
Ovi reports stops updating a paid applications statistics since 20/03/2012. Have anyone the same issue?
[QUOTE=DreadDog;887370]Ovi reports stops updating a paid applications statistics since 20/03/2012. Have anyone the same issue?[/QUOTE]
Yes its not updating
In my case reports are partially updated for 19.03 and not updated for 20.03
Mine is also still broken, I tried clearing the cache in my browser too (firefox) and still the same thing, spinning graphic since about March 1...
Jon