QA fails due download connection lost
I am really getting disappointed about the QA team.
I already had many issues with them due minor issues or suddenly they changed the way they test.
I.E. For months I used to have files in /usr/bin. I know this is against the guide, but it was always accepted until last week. Why do they suddenly change the criterias?
And now, I got a failure with this error:
[B]Failed QA
SUMMARY: Application cannot be installed.
ACTUAL RESULT: An error message "Download failed can’t complete de download. Connection to the application provider was lost. Try again later." is displayed at installation.
EXPECTED RESULT: Application is downloaded and installed on the device without any issues. Any error or warning messages should not be displayed during installation.
AFFECTED DEVICES: N9 Firmware V 10.2011.34-1_PR_001.
FREQUENCY REPRODUCED: 100%. (public, Qa in progress -> Qa failed)[/B]
Huu? Is it my fault when the OVI store/server is not reachable for the QA team?
What did I do wrong?
What would I have to change?
From a (paid) tester would expect to try it again/resolve the issue, but not just to fail the app...
This doesn't bring a good light onto the QA team... :(
Update:
Now it even failed on 2 other apps for the same reason :(
I should use the money I could have earned with those app for educational reasons...
Re: QA fails due download connection lost
Sorry to hear about this! Can you provide the content ID of these failed contents? I'll have them re-looked at once more.
If you had already sent an email to [email]developer.support@nokia.com[/email], please provide the ticket reference number instead.
Andrew
Re: QA fails due download connection lost
Hi Andrew
I now just resubmitted them to the QA queue, I will see if it now goes better.
AFAIK there seems to be an issue with the system.
IDS:
239040
208548
208535
2 of those apps already passed QA some weeks ago, but then suddenly needed to pass it again, so I re-added them. Then they failed due my start scripts in /usr/bin/ . So I corrected this and re-added them once again.
An now they failed with this mysterious download failure error.
Re: QA fails due download connection lost
Seems still to be an issue, now it also failed for item 368834 :(
As for the other items, I will have to modify their code since Nokia found another new reason to fail my apps :(
(See [url]http://www.developer.nokia.com/Community/Discussion/showthread.php?232373-QA-team-changes-%28Harmattan%29-test-pattern-almost-every-week[/url])
Re: QA fails due download connection lost
I've asked for this applications to be expedited through the QA review. Let's see if these issues are resolved.
Re: QA fails due download connection lost
Dear Andrew
Thank you for your help.
Now they passed all.
Re: QA fails due download connection lost