smart installer fails to install App "failed installation error"

Hi All,

I would like to get my App to Ovi store. So I'm trying to request the Nokia signing but:

I'm using QT_SIS_CERTIFICATE and QT_SIS_KEY which were provided by Nokia to sign my app, but when I try to install on my device the sis file fails to install. I see a progress bar "Finalizing installation" followed by "Cancelling Installation" and then an installation failed error message.

just to mention I'm using the one of the UIDs provided by Nokia.

any help is appreciated,

Best Regards,

you could check the logs to see a bit more on what could be going wrong in there: [url]http://www.developer.nokia.com/Community/Wiki/Nokia_Smart_Installer_for_Symbian[/url]

I created the c:/logs/ADM but can't get any logs in there, any help please?

Can you please provide steps how I can access this C:\logs\ADM? as I think I'm not doing what is needed..

You could use any filemanager to create the folders, and also to copy the files out from the device.

Please here is part of the Log where the reason for the error please help find this
code:
[QUOTE]
09/08/2012 12:18:14 Building dependency list
09/08/2012 12:18:14 Processing [0x2002AF5F] v0.50.0 (0)
09/08/2012 12:18:14 Processing [0x2001E61C] v4.07.3 (0)
09/08/2012 12:18:14 Processing [0x200267C2] v4.08.0 (1)
09/08/2012 12:18:14 Processing [0x2002AC89] v1.01.3 (0)
09/08/2012 12:18:14 Processing [0x2006794C] v1.00.0 (0)
09/08/2012 12:18:14 -> to fetch list
09/08/2012 12:18:14 Removing downloaded files
09/08/2012 12:18:14 + SetState(): 7 -> 8
09/08/2012 12:18:14 SysDrive C: Free 16134144 (15.39 MB)
09/08/2012 12:18:14 Drive E: Free 15917973504 (15 180.56 MB)
09/08/2012 12:18:14 Download drive C: free 15478784 (14.76 MB)
09/08/2012 12:18:14 Download size 0 (0)
09/08/2012 12:18:14 PkgUid 0x2006794C: InstDrive C:, prio 0, size 0
09/08/2012 12:18:14 Nothing to download, dependencies OK.
09/08/2012 12:18:14 + SetState(): 8 -> 14
09/08/2012 12:18:14 Finding root package
09/08/2012 12:18:14 Root: UID 0x2006794C, 'TraceSaverWidget'
09/08/2012 12:18:14 * Installing AppSis 0x2006794C 'c:\private\2002CCCE\import\TraceSaverWidget.sis' to C:
09/08/2012 12:18:14 + SilentInstallPackage(): 'c:\private\2002CCCE\import\TraceSaverWidget.sis' to C:
09/08/2012 12:18:29 CInstallManager: Install completed (-30477). 0
09/08/2012 12:18:29 HandleInstallCompletedL(-30477): 14
09/08/2012 12:18:29 + SetState(): 14 -> 16
09/08/2012 12:18:29 + CADMAppUi::HandleFailure(): 16. err=5, m=3
09/08/2012 12:18:29 - CADMAppUi::HandleFailure(): 0
09/08/2012 12:18:31 DlSt= 13, PrSt= 0, L=0
09/08/2012 12:18:31 + CreateInstallationResumeInfo()
09/08/2012 12:18:31 Saving state for 'TraceSaverWidget' (4)
09/08/2012 12:18:31 Adding info: 0x2002AF5F
09/08/2012 12:18:31 Adding info: 0x2001E61C
09/08/2012 12:18:31 Adding info: 0x200267C2
09/08/2012 12:18:31 Adding info: 0x2002AC89
09/08/2012 12:18:31 - CreateInstallationResumeInfo(): 0
09/08/2012 12:18:31 + SetState(): 16 -> 18
09/08/2012 12:18:31 Exit (14)
09/08/2012 12:18:31 Uninstalling bootstrap 0x2002CCCD
09/08/2012 12:18:51 CInstallManager: Install completed (0). 0
09/08/2012 12:18:51 HandleInstallCompletedL(0): 18
09/08/2012 12:18:51 + TStateExit::InstallCompleted(0): 5, -30477
09/08/2012 12:18:53 + CADMAppUi::ExitApp(): 5, 0
09/08/2012 12:19:32 ADM icon hidden: 0 (0)
09/08/2012 12:19:32 CADMAppUi::~CADMAppUi()
09/08/2012 12:19:32 + CStateMachine::Stop(): 0 pkgs installed.
09/08/2012 12:19:32 Total 102 kB in 8.7 s, avg 11.84 kB/s (99.9 s)

[/QUOTE]

according to : [url]http://www.developer.nokia.com/Community/Discussion/showthread.php?155854-Remove-MTM-System-error-%28-30477%29-N73[/url] its because some file is open, and can not be closed & replaced. So try checking what havens if you try installing the sis file without the Smart installer wrapping.

whitout the smart installer the sis file gives "unable to install error". Any solution for this please, how can I proceed?

then do comment lines out from the pkg file, untill the error goes away. that way you could identify the line causing this error, and then copy paste the pkg here, and let us know which line was the faulty one.

I did comment every line of the pkg file but no result till I comment the last line, but even if it shows that the installation is completed the application doesn't exist in the applications place. please help if possible

[QUOTE]; C:/Users/Metricell/Desktop/TraceSaverWidget68//TraceSaverWidget_installer.pkg generated by qmake at 2012-08-08T15:06:13
; This file is generated by qmake and should not be modified by the user
;

; Language
&EN


; SIS header: name, uid, version
#{"TraceSaverWidget installer"},(0x2002CCCF),1,0,0

; Default localized vendor name
%{"Vendor"}


; Default unique vendor name
:"Vendor"



; Manual PKG pre-rules from PRO files
; Default dependency to Qt libraries
; Default HW/platform dependencies
[0x20022E6D],0,0,0,{"S60ProductID"}
[0x1028315F],0,0,0,{"S60ProductID"}
; Default dependency to QtMobility libraries


"C:/Users/Metricell/Desktop/TraceSaverWidget68/TraceSaverWidget.sis" - "!:\private\2002CCCE\import\TraceSaverWidget.sis"
@"C:/QtSDK/Symbian/SDKs/Symbian1Qt473//smartinstaller.sis",(0x2002CCCD)
[/QUOTE]

Not that pkg, you would need to work with the the pkg that made the TraceSaverWidget.sis, this one is just the Smart installer Wrapper.

Can you please be more specific, in my project directory there only 3 .pkg files (applicationName_installer.pkg;applicationName_stub.pkg;applicationName_template.pkg) which one of them, or do you mean something else? Thanks for your help

I would assume it could be the applicationName_template.pkg, anyway, it should be the one that makes the instalaltion file, so check what's in there.

Also you might want to do things in command line using makesis & signsis, just to make sure QtSDKL would not modify the pkg.

I'm not sure well can you please see if it's the file:

[QUOTE]
; C:/Users/Metricell/Desktop/TraceSaverWidget68//TraceSaverWidget_template.pkg generated by qmake at 2012-08-08T15:06:13
; This file is generated by qmake and should not be modified by the user
;

; Language
&EN


; SIS header: name, uid, version
#{"TraceSaverWidget"},(0x2006794C),1,0,0

; Default localized vendor name
%{"Vendor"}


; Default unique vendor name
:"Vendor"



; Manual PKG pre-rules from PRO files
; Default dependency to Qt libraries
(0x2001E61C), 4, 7, 3, {"Qt"}
; Default HW/platform dependencies
[0x20022E6D],0,0,0,{"S60ProductID"}
[0x1028315F],0,0,0,{"S60ProductID"}
; Default dependency to QtMobility libraries
(0x2002AC89), 1, 1, 3, {"QtMobility"}

; DEPLOYMENT
"c:/QtSDK/Symbian/SDKs/Symbian1Qt473/epoc32/release/$(PLATFORM)/$(TARGET)/TraceSaverWidget.exe" - "!:\sys\bin\TraceSaverWidget.exe"
"c:/QtSDK/Symbian/SDKs/Symbian1Qt473/epoc32/data/z/resource/apps/TraceSaverWidget.rsc" - "!:\resource\apps\TraceSaverWidget.rsc"
"c:/QtSDK/Symbian/SDKs/Symbian1Qt473/epoc32/data/z/resource/apps/TraceSaverWidget.mif" - "!:\resource\apps\TraceSaverWidget.mif"
"c:/QtSDK/Symbian/SDKs/Symbian1Qt473/epoc32/data/z/private/10003a3f/import/apps/TraceSaverWidget_reg.rsc" - "!:\private\10003a3f\import\apps\TraceSaverWidget_reg.rsc"

; Manual PKG post-rules from PRO files
"/QtSDK/Symbian/SDKs/Symbian1Qt473/epoc32/release/$(PLATFORM)/$(TARGET)/as_s60launcher.exe" - "c:\sys\bin\as_TraceSaverWidget.exe"
"/QtSDK/Symbian/SDKs/Symbian1Qt473/epoc32/data/z/private/101f875a/startuplist.rsc" - "c:\private\101f875a\import\[2006794C].rsc"
""-"c:\system\data\TraceSaverWidget.ini", FN
[/QUOTE]