Hi Torsten,

Thank you for writing. We received the support request you submitted previously and will get back to you as soon as we have additional information.

Thank you!

Hi Tam,

I've got your e-mail handy, and will get a reply sent your way in short order. Thanks for hanging in there!

I don't have a specific timeframe to report just yet, but I'm working on getting more details so I can report back. The best I can offer at this point is "soon". I'll keep this thread posted.

Ryan

An export should have completed over the weekend -- please check the OVI Store to see if your content is available now.

Ryan

Spol -- could I get you to forward the QA failure notice e-mail you recieved along with your comments detailing what they're not understanding to: PublishToOvi.support@nokia.com?

I'll ensure it's...

Ori is correct in that there is a periodic publishing cycle that pushes content the Store. This is the reason some content items or their modifications (which might be approved and otherwise...

I'm still waiting to hear back on my own internal inquiries about this -- my apologies for the delay. I'll try to get an answer for you by tomorrow if at all possible.

Ryan

You'll need to apply to become a premium publisher. Send a request saying as much to PublishToOVI.support@nokia.com and you'll be supplied a copy of the application form and given additional...

Hi all -- I've done some digging around and have some additional information: stats/reporting has been taken offline temporarily while some minor adjustments are made to that part of the system. You...

Hi hhows2000 -- as Ron said the best method is to e-mail PublishToOVI.support@nokia.com. I'm guessing you've already done that, but if you haven't (and/or haven't heard anything back yet), please PM...

Hi searchme! Download stats / reporting has been taken offline temporarily while some minor adjustments are made. You can expect it to be available again within a week.

Ryan

I hope to have an answer for you inside the next day or two -- thanks again for hanging in there.

Ryan

Let me research this a little further and I'll report back to you. Thanks for your patience!

Ryan

Hi Dudi -- it looks like that URL has an unnecessary "s" at the end of "report" -- try the following URL: https://publish.ovi.com/content_items/report/[application number]. (You should also see a...

ustwolondon, could you send me a private message with your businesses name (as listed in the Ovi Publish/Store system)? I'll see what I can dig up on the status of your application.

Ryan

Just a note for those of you that didn't notice, Bill Perry recently addressed this in another thread.

Ryan

Hi GPK,

Yes, I'm investigating this for you. I'll report back once I can better answer your questions for each case. Thank you for hanging in there!

Ryan