i finally got it to work, what you have to do is not request the serial number until you start the installation then you will get a completely different key. You may have to download it again.

i solved it yesterday and got a friend to test it just to make sure. when you download the converter dont ask for the serial number then, when you install it dont put a username or password in....

thanks

i am unable to install this software as it says the serial number i have does not match my forum username. can anyone help?

where can i get this player from?

i am unable to install this software as it says the serial number i have does not match my forum username. can anyone help?

sorry i meant other than the one included e.g. if i wanted to mail a friend a video i took and they dont own a 3650, they would not be able to view it unless they had the codec.

is there a pc client that supports 3gp codec to play 3650 recorded images?