"Installation failed!" and then "Select Access Point" dialog pops up

[stolik]

Hi
I I've used *_installer.pkg and *_template.pkg from some Qt project to use with my non-qt application(it's just helloworld with some code dependant on cpp libraries, but it installs ok without smartinstaller ).

But when I try to install it on the phone(E71, C5-00) I see :
1. Installing going to half progress bar
2. Preparing installation
3. Installation failed!
4. "Select access point" dialog, but after choosing connection installation stops completely and I don't have this Smart installer icon to continue installation anywhere.
[5]. And sometimes I see "unable to install(3)" after closing step 3 and 4 dialogs.

Here is the ADM log:

25/02/2011 15:54:13 SmartInstaller bootstrap begins
25/02/2011 15:54:13 + Init()
25/02/2011 15:54:15 * Ovi Store 0, profile 0
25/02/2011 15:54:15 + WaitForInstallComplete()
25/02/2011 15:54:15 Waiting for installer to become idle
25/02/2011 15:54:17 - WaitForInstallComplete(): 0xE8FC9A83
25/02/2011 15:54:17 - Init()
25/02/2011 15:54:17 MachineUid = 0x2000249B (0)
25/02/2011 15:54:31 ADM (0x2002CCCE) = 0 (v0.00.0)
25/02/2011 15:54:31 + ReadConfiguration()
25/02/2011 15:54:31 configFile = C:\Private\2002cccd\config.ini
25/02/2011 15:54:31 configUrl = http://dl.qt.nokia.com/smartinstaller/ (default)
25/02/2011 15:54:31 - ReadConfiguration(): -12
25/02/2011 15:54:32 + SetFileNameInfo(): ver = 4
25/02/2011 15:54:32 + CStateMachine::RunError(-1)
25/02/2011 15:54:32 + HandleFailure(): 0
25/02/2011 15:54:32 + RequestState(): 0->7
25/02/2011 15:54:32 - HandleFailure()
25/02/2011 15:54:32 + StateDownloadL()
25/02/2011 15:54:33 - Download()
25/02/2011 15:54:33 + RequestState(): 7->9
25/02/2011 15:54:33 + RequestState(): 9->9
25/02/2011 15:54:33 + RequestState(): 9->9
25/02/2011 15:54:33 + RequestState(): 9->9
25/02/2011 15:54:33 + ExitApp(9): 1
25/02/2011 15:54:33 + CStateMachine::Stop()
25/02/2011 15:54:33 + StopWaitNote(0)
25/02/2011 15:54:33 + CStateMachine::RunError(-1003)
25/02/2011 15:54:33 ~SmartInstaller()
25/02/2011 15:54:33 ~StateMachine()
25/02/2011 15:54:33 DlSt= 13, PrSt= 0
25/02/2011 15:54:33 SmartInstaller bootstrap ends

I think I use correct UID's, but here is Smartinstaller related lines from pkg's:
installer.pkg:

; SIS header: name, uid, version
#{"Smart helloproto installer"},(0xA000D7CE),1,0,0

...

"..\sis\HelloProtobuf_S60_3_X_v_1_0_0.sisx" - "c:\private\2002CCCE\import\HelloProto_S60_3_X_v_1_0_0.sisx"
@"c:\Symbian\smartinstaller.sis",(0x2002CCCD)

template.pkg:

; standard SIS file header
#{"HelloProto"},(0xE8FC9A83),1,0,0

...

(0x20013851), 1, 6, 0 ~ *, *, *, {"Standard C++ library Common"} ;Version greater than or equal to 1.6.0 required
(0x2000F866), 1, 6, 0 ~ *, *, *, {"PIPS Installer"}

Thanks in advance for any help.

P.S. And I sign both sis files with dev cert.

[ltomuta]

I will pass this to the R&D team so that they can investigate it.

[stolik]

Thanks, ltomuta.

I found that I've mixed UID for PIPS and STDCPP dependencies in my _template.pkg.

(0x20013851), 1, 6, 0 ~ *, *, *, {"Standard C++ library Common"} ;Version greater than or equal to 1.6.0 required
(0x2000F866), 1, 6, 0 ~ *, *, *, {"PIPS Installer"}

instead of

(0x2000F866), 1, 6, 0 ~ *, *, *, {"Standard C++ library Common"} ;Version greater than or equal to 1.6.0 required
(0x20013851), 1, 6, 0 ~ *, *, *, {"PIPS Installer"}

But it didn't change anything and I still have same error on two more devices - E90 and C6-00

[ltomuta]

Hi stolik, sorry, I had no time for this yet.

Can you try removing the "~ *,*,*" part? I'm not sure how happy the SI parser is with that pattern.

[stolik]

Hi,
I've tried your suggestion and it didn't help.
Then I tried to install some simple qt application signed with devcert and having UID3 from protection range.
It worked, by comparing mine installer.pkg with it I\ve noticed that UID there ( 0x2002CCCF ) is not the same as with my previous qt project which was self signed (0xA000D7CE)

After changing UID I didn't get that error anymore.
Still that information from here is a bit misleading

0x2002CCCF
Wrapper package UID when providing a package to Symbian Signed.
0xA000D7CE
Reserved UID when creating a self-signed wrapper package using Qt Creator or the command line Qt tools.

May be it's worth adding that 0x2002CCCF should also be used when application is signed with devcert.

Anyway thanks a lot for your help

[jakoskin]

You have protected and unprotected range and this is only thing that is checked. There could be additional mention of the ranges but for lot of users these ranges don't tell them anything.