August Month invoice

[naveen_r6]

Hi,
I started receiving payments from ovi since June. Usually I get the invoice on the 20th of every month. But in August I have not received the invoice yet, so just wanted to know whether anyone has got the invoice for August. Thanks in advance.

[magine]

don't worry,you should konw what I mean.

[naveen_r6]

Has anyone received the September month invoice?

[Andrew Nokia]

Hi Naveen,

You should received your invoice within this week. Please let us know if you do not see this by next week and I will follow up with the payment team.

Andrew

[shaii]

Hi Naveen,

You should received your invoice within this week. Please let us know if you do not see this by next week and I will follow up with the payment team.

Andrew

Hello Andrew,
We haven't received September invoice also (and its now been over the week you mentioned, in-fact its Oct' now)

[Andrew Nokia]

Hello Andrew,
We haven't received September invoice also (and its now been over the week you mentioned, in-fact its Oct' now)

Hi Shaii,

This is curious. Could you email our support email developer.support@nokia.com and tag [Discussion Board] at the beginning of the subject line? I will pull your email from our inbox and escalate this to the payment team accordingly.

Andrew

[Andrew Nokia]

Hi,
I started receiving payments from ovi since June. Usually I get the invoice on the 20th of every month. But in August I have not received the invoice yet, so just wanted to know whether anyone has got the invoice for August. Thanks in advance.

Hi naveen_r6,

Publishers only receive an invoice for months where the actual revenue has reached 100 €. If you have not exceeded the 100 € threshold for the month, it will be carried over to the following month's payment.

Please be advised that credit card payments will take up to 1 month to clear. Operator billing can take one to several months to clear. Nokia issues the payment only when the payment amount is received from the Operators. Publishers are paid after the € 100 threshold is passed in Actual Revenue received by Nokia. You should have received the payment at the end of this month for the revenue of previous month as long as the actual cumulative revenue exceeds 100 Euros. You may read more on our payout system in this FAQ section: http://support.publish.ovi.com/?cat=6&topic=14.

If you believe that your actual revenue has exceed 100 € and have not been paid for this month, please email publishtoovi.support@nokia.com and provide your publisher name so we can investigate this further.

Andrew

[naveen_r6]

Hi Andrew,
I think my actual revenue will definitely be more than 100 euros. So I have mailed ovi publish

[magine]

I think the invoice mail have not been sent for all publisher.Is that true,Andrew?
naveen_r6,post your reply,if you get the reply from ovi,thank you.

[Andrew Nokia]

I think the invoice mail have not been sent for all publisher.Is that true,Andrew?
naveen_r6,post your reply,if you get the reply from ovi,thank you.

I have just double checked with the Nokia Support Team; they confirm that July's invoice as well as the Detailed Breakdown report had been sent to our publishers (for those who have exceed 100 €). If you did not receive these document and believe that you have past the 100 € threshold, please sent an email to the Nokia Publisher Support team.

Andrew

[magine]

Do any one have the same problems?

I got the invoice mail normally for several months.
How about this august?I have not got the invoice mail even now!
What' going on?

[zoovision]

I haven't received our August invoice either and normally we have received it by now so something seems to be not working. Our sales were well over the 100 euros mark so that shouldn't be a problem and we have been getting invoices and payments for well over a year now. Can someone confirm that infact they have received their aug invoice.

[naveen_r6]

I think the invoice mail have not been sent for all publisher.Is that true,Andrew?
naveen_r6,post your reply,if you get the reply from ovi,thank you.

Hi magine,
I have not received any reply from ovi, will update you once I get a word from them

[magine]

Who have received the invoice mail of August and what time?

[lostdev]

I also did not received my August invoice, although my revenue much more than € 100.