What is your preferred support channel?

[Andrew Nokia]

Our valued publishers,

We are constantly looking into ways of enhancing the Publisher experience and pride ourselves on providing the best support service across the industry. To help us measure our success, please let us know the preferred method of support for your publisher questions.

We encourage any feedback on how we can better assist you with your publishing inquiries and thank you for being part of the Nokia Publishing experience.

Best regards,
Andrew

[jrez]

It depends. For private matters or where I think other users wouldn't know, I'd use the email address. For other matters or if I think other users could be of help, the forum. One advantage to the forum is faster response times. The support page could be complimentary to email.