The application cannot be found on the device menu when installed on E:/F: drive.

[GTO_India]

Please suggest me How to solve this issue


The application cannot be found on the device menu when installed on E:/F: drive.
STEPS TO REPRODUCE:
1. Download the content OTA.
2. Install the application on E:/F: drive.
3. Go to “Applications” folder.
ACTUAL RESULT: The application cannot be found on the device menu when installed on E:/F: drive.
EXPECTED RESULT: Icon for the application is displayed in the device menu, the application should be easily found.
CORRECTIVE ACTIONS: Please either add a disclaimer in the description saying installation in E:/F: drive does not work, or put up a warning prompt during installation not to choose E:/F: drive.
AFFECTED DEVICES: Symbian^3 devices.

[petrib]

What kind of app (Qt, Symbian C++, Java,...)?

If Symbian, what's in the .pkg file?

If Java, what's in the .jad and manifest file?

Have you tried debugging your own app on your own Symbian^3 device, to see if the behaviour is as described (assuming the error is coming from Nokia Store QA), and what might be wrong?

[GTO_India]

It is symbian app. There is no problem at my side. I built apps for s60 3rd , 5th and symbian 3 devices. The application can be forund on the device. I gave for nokia signing in the publiscation process in the ovi site.
Destinataion drive is presently set to as " "!:\" whats in .pkg file means?

[wizard_hu_]

!:\ means that the user will pick a drive for installation.

[GTO_India]

ok then shall I change it or is it correct only?

[wizard_hu_]

Usage of !:\ is expected and correct. You should check what happens on your own device(s) when you install the application to e:, etc. drive.

[GTO_India]

Nothing it is installed correctly nd the icon is visble at mu side but for nokia people it is giving errors after nokia signing etc.

[petrib]

Ask Nokia Store QA for more details; on which device model(s) do they see it failing, and which firmware version is on those devices they've tried it on, and also which language variant and which language is used/selected at the time of testing.

See also, if you can get your app failing the same way on RDA devices: http://www.developer.nokia.com/Devic...device_access/

[GTO_India]

It is working fine on remote device acces services

[petrib]

Thank ask Nokia Store QA for clarification.

[GTO_India]

ok I will be asking the ovi support team members for the clarification .