Sales Reports down again.

**henrikweide** · 2012-07-23, 08:12

Hi Nokia Store people.

Am I right to assume that the sales reports are down again?

Best Regards,

Henrik Weide,
OSAO games.

**petrib** · 2012-07-23, 08:35

People have been complaining about that here for a few days now. Again. (Not the most stable service, it seems.)

**henrikweide** · 2012-07-24, 09:29

Indeed. Any news on when it is expected to be up and running again?

**Tiger54** · 2012-07-26, 17:23

Free contents reports works by me.
For the paid contents, I don't have any statistics for the last 7 days.

**henrikweide** · 2012-07-27, 09:07

Yes. Same here.

**TokApps** · 2012-07-27, 18:39

I have the same problem, I send an email to the support and mentioned that it is an error in the database, but does not erase the desgargas of days gone by.

I think it's a serious problem that takes a long time without being able to solve properly, I hope that Nokia can resolve this issue soon.

**babylongreece** · 2012-07-28, 15:26

My sales report indicates i got about 15 downloads perday but suddenly the sales stop or it report that no one is downloading my app anymore.Is this had anything to do with the sales report problem you guys are disscussing?

**TokApps** · 2012-07-28, 22:39

Originally Posted by babylongreece

My sales report indicates i got about 15 downloads perday but suddenly the sales stop or it report that no one is downloading my app anymore.Is this had anything to do with the sales report problem you guys are disscussing?

Hi Babylongreece!
If your sales show "0" from the 17th of July is also likely to affect you the problem.

**babylongreece** · 2012-07-29, 16:23

Originally Posted by TokApps

Hi Babylongreece!
If your sales show "0" from the 17th of July is also likely to affect you the problem.

Yeah,from 18th and onwards all my sales suddenly stop.Thanks for your word.It assure me that my apps could possibly still selling,just not visible.

**TokApps** · 2012-07-30, 19:28

July 30. Report paid downloads: 0
The problem persists.

**babylongreece** · 2012-07-31, 12:07

From 18th until now my sales report still show zero download.Not even sure is the sales report down or no one is downloading my app.Hope tomorrow 1st august the report will be back online.Just started to publish my app this earlier this month and now cannot see my sales performance.So desperate.

**Nemanya** · 2012-08-07, 21:18

There is an Alert regarding this issue here http://support.publish.nokia.com/?p=5014&type=news

**floatingLand** · 2012-08-10, 04:14

still remains 0 to me,it's not working !!

**TokApps** · 2012-08-10, 22:02

Originally Posted by floatingLand

still remains 0 to me,it's not working !!

To me they are working but not 100%
Waiting next week.

**babylongreece** · 2012-08-11, 14:30

Originally Posted by TokApps

To me they are working but not 100%
Waiting next week.

Mine is already 100 working.All my reports is already being repopulated

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