Service "Marketing in a Box" gives "Generic Error" when creating a video

[fjorge]

Hi,

I recently created an Windows phone app and we tried to use the marketing tools offered by Nokia to create a video for the app. When I submit the form it gives a "Generic Error". I tried with other apps in the market but only my app gives that error.

The app is - http://www.windowsphone.com/en-us/st...9-dfb7aca198cd

Can you please help?

Best regards,
Fernando

[hamishwillee]

I have forwarded to the correct team, who I hope can help.

[fjorge]

Hi Hamish,

Do you have any news about this issue? Is there anything I can do to help the team to solve this problem?

Best regards,
Fernando

[hamishwillee]

Hi Fernando

We've got a fix for this in QA (URL tested). We're just getting the changes audited. Should be rolled out within the next few weeks.

Regards
Hamish

[hamishwillee]

This should now be fixed - URL tested in production.