Self-signed program prompt warning “Program isn’t compatible with the mobile” during

[jesseek]

Why self-signed program prompt warning “Program isn’t compatible with the mobile” during installing?
This program is built with S60 3rd MR SDK, and installed to s60 3rd based mobile such as N71 and N73. It is self-signed coz it’s only alloc the basic capabilities.
However, The software can be installed succeed when we ignore the warning, and it can run with no problem.
My question is how to grid of these annoying warning since the program hasn’t any problem indeed.
Thanks in advance.

[antonypr]

You should be able to remove the warning by adding the following line in your .pkg file:

;Supports Series 60 v 3.0
[0x101F7961], 0, 0, 0, {"Series60ProductID"}

Antony

[symbianyucca]

do you have the following line in your pkg file ? :

[0x101F7961], 0, 0, 0, {"Series60ProductID"}

yucca

[jesseek]

Yes， I do put that line in my pkg file.
Below is a portion of my pkg file, does anything wrong here?

; Languages, &lang-code [(dialect-ID)], lang-code [(dialect-ID)], ...
; e.g. &EN,FR,ZU(1024)
&ZH

; Header, {component name language 1,...}, {application UID},major,minor,build
#{"mobileMusic"},(0xF0008A3F),1,6,0

;signature line
*"My.cer","My.key"



; Supports S60 v 3.0
; Device hardware, [productUID], version-range, {"ProductName"}
;[0x101F6F88], 0, 0, 0, {"Series60ProductID"}
[0x101F7961], 0, 0, 0, {"Series60ProductID"}

[jesseek]

do you have the following line in your pkg file ? :

[0x101F7961], 0, 0, 0, {"Series60ProductID"}

yucca

I changed this line to below:

[0x101F7961], 0, 0, 0, {"S60ProductID"}

After that, the warning disapeared. However, a new warning "The program is not trusted" prompts to me. Is it the problem of self sign?

[antonypr]

Exactly. Since You use self-signed certificate, your application is not "trusted" by the device. It is because the device cannot verify your certificate.

Antony

[rons]

What is to be done to avoid this - "Program not trusted".

[kiran10182]

Hi,
Welcome to the Forum!!!

What is to be done to avoid this - "Program not trusted".

Submit your application for Symbian Signed. If it gets approved then you can install it on phones without facing this message.

Moreover visit www.symbiansigned.com for all your queries and confusions.

Kiran.

[petrib]

You avoid it by making it trusted = having it Symbian Signed (signed with a trusted certificate, and not your own). You can also apply for self-signing authority, but that's rather more expensive, if it is only about one app.