E60 & E65: can't dial 20-99 via SIP

[Karsten Meja]

Hello,

i have a problem with the E60/E65.

I can't dial the numbers between 20 till 99 via SIP.
We have a Asterisk PBX. Other numbers work perfectly.

The NOKIA Support Hotline can't or dont't want to help me. I don't know.

The E60 has the Software-Version: 3.0633.09.04
The E65 has the Software-Version: 1.0633.18.01

The configuration is equal to the configuration, which NOKIA said to set.

I hope anyone out there has the same problem like us. And I think so, because we have the Problems at several customers.

THX

[forceps]

Sounds like a dialpan problem to me. Check your extensions.conf on your asterisk server to ensure that the XX-> or NX -> extensions are defined properly. If you have a diaplan rule like XXX ->, that will only match three digit numbers, you'll also need XX -> to match two digit ones.

I have an E70 and dial 99 via SIP all the time and works just fine. A number like 999 however wouldn't work for me because I don't have that extension defined in that context.