Update Error on N80 & E61

[Kavit Patel]

Hi all,

My application needs only ReadUserData and NetworkServices capabilities so I signed it by Self sign cert.

Now I can Install it successfully on E50 , but when I am trying to install it on Nokia N80 or E61, am getting "Update Error".

I read the wiki for the "Update Error" but don't exactly know what I have to do for this.

I think it has the UID problem than why that's not for E50.
What should I have to do with UID to make my application to work for any 3rd ed. phone?
Also I have not used any file that is common to two applications.

Also I don't think it has any API problem as most of APIs we used in my application are common.
My application is just dialog based application.

Regards,
Kavit.

[nigel.brown]

You could try a master reset on the handset and see if it installs. "Update error" is a bit vague, but it is generally because you can't overwrite something. You could post your pkg file here and someone might be able to spot what is wrong. (you might have a name clash)

Or it could be because you have changed the type of signing or a UID.

[Kavit Patel]

Hi Nigel,

Thanks for reply.

My pkg file is as follow:

; Installation file for MobiDrum application
;
; This is an auto-generated PKG file by Carbide.
; This file uses variables specific to Carbide builds that will not work
; on command-line builds. If you want to use this generated PKG file from the
; command-line tools you will need to modify the variables with the appropriate
; values: C:\Symbian\9.1\S60_3rd_MR_2\, GCCE, UREL
;
;Language - standard language definitions
&EN

; standard SIS file header
#{"MobiDrum"},(0xE556E8E0),1,0,0

;Localised Vendor name
%{"Vendor-EN"}

;Unique Vendor name
:"Vendor"

;Supports Series 60 v 3.0
[0x101F7961], 0, 0, 0, {"Series60ProductID"}

;Files to install
;You should change the source paths to match that of your environment
;<source> <destination>
"C:\Symbian\9.1\S60_3rd_MR_2\Epoc32\release\GCCE\UREL\MobiDrum_0xE556E8E0.exe" -"!:\sys\bin\MobiDrum_0xE556E8E0.exe"
"C:\Symbian\9.1\S60_3rd_MR_2\Epoc32\data\z\resource\apps\MobiDrum_0xE556E8E0.rsc" -"!:\resource\apps\MobiDrum_0xE556E8E0.rsc"
"C:\Symbian\9.1\S60_3rd_MR_2\Epoc32\data\z\private\10003a3f\apps\MobiDrum_0xE556E8E0_reg.rsc" -"!:\private\10003a3f\import\apps\MobiDrum_0xE556E8E0_reg.rsc"
"C:\Symbian\9.1\S60_3rd_MR_2\Epoc32\data\z\resource\apps\MobiDrum_0xE556E8E0.mif" -"!:\resource\apps\MobiDrum_0xE556E8E0.mif"
"C:\Symbian\9.1\S60_3rd_MR_2\Epoc32\data\z\resource\ListBox.mbm" -"!:\resource\ListBox.mbm"

"C:\Symbian\9.1\S60_3rd_MR_2\Epoc32\winscw\c\ShareFileRes.xml" -"!:\ShareFileRes.xml"
"C:\Symbian\9.1\S60_3rd_MR_2\Epoc32\winscw\c\mytestfile.xml" -"!:\mytestfile.xml"
"C:\Symbian\9.1\S60_3rd_MR_2\Epoc32\winscw\c\MyStatusFile.xml" -"!:\MyStatusFile.xml"
"C:\Symbian\9.1\S60_3rd_MR_2\Epoc32\winscw\c\MyShareFile.xml" -"!:\MyShareFile.xml"

"..\help\MobiDrum_0xE556E8E0.hlp" -"!:\resource\help\MobiDrum_0xE556E8E0.hlp"
"C:\ErrRd" -"!:\resource\ErrRd"

; Add any installation notes if applicable
;"MobiDrum.txt" -"!:\private\E556E8E0\MobiDrum.txt"

;required for application to be covered by backup/restore facility
"..\sis\backup_registration.xml" -"!:\private\E556E8E0\backup_registration.xml"

Regards,
Kavit.

[wizard_hu_]

My first guess would be

"C:\ErrRd" -"!:\resource\ErrRd"

ErrRd is better installed by a completely separated package (for example by the one which is downloadable from the Wiki).
But your .xml files in the root can also cause the error, and \resource\ListBox.mbm too.

[Kavit Patel]

Thanks Wizard_hu,

I think I have to do following changes.

1) Remove ErrRd installation line from mmp or install it saparately.
2) Move .xml files in my private folder.
3) Rename the ListBox.mbm with some other name like MobiDrumIcon.mbm.
Am I right?

Another I have to put that mbm in \resource or where I have to put it?


Regards,
Kavit.

[wizard_hu_]

I think I have to do following changes.

1) Remove ErrRd installation line from mmp or install it saparately.

In fact this is the only "have to"

2) Move .xml files in my private folder.
3) Rename the ListBox.mbm with some other name like MobiDrumIcon.mbm.

These are just good ideas.

Another I have to put that mbm in \resource or where I have to put it?

\resource is generally a good location for .mbm/.mif files. That is why a "more unique" name is suggested (you can attach the UID for example, as the code generator automatically does - check the .exe, the .rsc-s and the icon file).

[Saritha Reddy]

Hi Kavit,
Even i m getting the same error on e61i for the same capabilities. Can you please suggest me what did u do for getting rid of it.

BR,
Saritha

[wizard_hu_]

Even i m getting the same error on e61i for the same capabilities.

Which "same" error do you get?

[Saritha Reddy]

Hi Wizard_hu ,

I got "update error" if i change the UID in all (pkg , mmp , application and reg file) and if i retain the uid as the first and try to install on phone it throws "unable to install the application from untrusted supplier " . For this i generated the self-signed certificate but i m unable to add that certificate in the certificate manager. kindly Help me in this issue. I m using e61i phone.

BR,
Saritha

[wizard_hu_]

Update error comes from files which are already there. Try uninstalling the application first.
Untrusted stuff appears if you are trying to use UID-s from the protected range (<0x80000000) with self-signing. However it might be due to the fact that E-Series devices come with installation restrictions by default (check Settings of Application Manager, and enable installation of "All" - instead of "Signed Only").