Pips not installing on N78

[jaakko.tuosa]

Hi,
I'm trying to install pips_nokia_1_3_SS.sis from Open C SDK to new N78 device. Installer starts to install embedded PIPS upgrade package but fails saying "Unable to install. Component is build in."

Glib installs ok. The release notes claim that open c would support 3rd edition FP2. Open C had similar trouble in earlier releases with phones where some parts had been included to some newer phone firmwares. Is this the same trouble over again? Does it work for you?

Firmware version (*#0000#) says:
Software version: 12.046
Software version date: 25-06-2008
Custom version: 12.046.051.1
Custom version date: 25-06-2008
Language set: 003
Model: N78
Type: RM-235
Latest update: Not updated

Best regards,
Jaakko Tuosa

[bogdan.galiceanu]

Hi,

According to this page:

Devices based on S60 3rd Edition, Feature Pack 2 have the Open C APIs delivered in their firmware. For all other devices, the Open C/C++ Plug-ins for S60 3rd Edition delivers device plug-ins for Open C and Open C++.

So I guess PIPS came with the device's firmware and is already installed.

[Sorcery-ltd]

Bogdan is 100% correct, you don't need to install P.I.P.S. or Open C on 3rd FP2 phones, it's already in the firmware and this is exactly what the error from the installer tells you.

Sorcery

[iftifn]

Greetengs.

I have the same n78 and the same error.
I've installed all Open C and Open C++ dependencies, but PIPS fails.
And when I try to install Qt afterwards - it says that PIPS is not installed.
If I continue anyway - Qt installs but no Qt app works.

What is the solution for this model? And maybe it should be available somewhere on the wiki?

[ltomuta]

Unfortunately there seems to be an issue with a stub sis file on N78 so if you already have the latest version available to you the only way to address the problem is to format the device (*#7370#). Do note that is will cause all your data to be lost so a backup is highly recommended.

[iftifn]

Will it help? I do not want to loose all my contacts, messages etc.

And does firmware update not format the phone system files?

[ltomuta]

As said, if you already have the latest firmware you cannot upgrade anymore so your only chance is to format the phone. If you can update the firmware, do it.

You will lose the data unless you make a backup copy (using PC Suite) or you store it to a server using e.g. Ovi Contacts

[iftifn]

I've updated firmware yesterday. And it has not helped.

[Starchaser]

I've now got myself an N78 with the latest firmware. Guess what? I've got exactly the same problem. This was reported over a year ago. Are Nokia ever going to fix it!?

Is it just the N78 that has this issue? What about all of the other S60 3.2 phones?

[Starchaser]

iftifn, it seems that the firmware isn't the problem. It's whatever is on the C drive. I can now confirm that formatting the device as ltomuta suggested does work.

[jagathish]

I also got it working by restoring factory defaults.
Thanks a million.

UNT,
Jag

[H0LL0]

The Hard reset did not work for me.

I did the following steps:

I resetted my phone, using *#7370#

I Try To install the qt_installer.sis From the Qt Nokia SDK

SWI error 0 c:\sys\bin\pipelib.ldd

and then breaks the installer:

error-10257

I unpacked the qt_installer.sis and extracted the files to the memory card. All of them Install correctly, except the qt.sis and the pips.sis.

When I start the qt.sis i soon get to a point which tells me:

Component 'PIPS Installer' missing. Continue anyway?

If i continue, my applications don't work on the phone.

When I try to install the pips.sis it tells me:

Unable to install. Component is built-in.

looks like a chicken is searching for his unlayed eggs here.

Any more Advice?

[wizard_hu_]

If you have reseted the phone already, trying a firmware update should not cause too much trouble. Copying the files to the memory card does not replace installation. The device stores a checksum of every binary executable you have installed to the memory card. Files you have copied there do not have such checksum, thus the kernel will not load them. However on the other hand they can cause problems with installation.

[H0LL0]

Sorry, I forgot to mention, I DID do a firmware update. I actually did it twice to ensure it worked.

I Try to install the software FROM the Memory Card TO the phone. Its just the .sis installer i put to the card for simplicity, no binaries. The errors also occur, when i try to install the sis files from Windows using the OVI suite.

I am talking about the Qt Libraries, not my own Applications here. I deploy my applications using the apropriate toolchain. They don't work, because P.I.P.S is not properly installed, that is the issue i try to resolve here.

[H0LL0]

Will there be any solution to this? At the current state it seems not to be possible to develop Qt apps for the N78 at all.