DATA SUITE 4 + the "legendary" Nokia customer Service

[steve_cowie]

I am having a problem with my 6310i/DLR 3P/Data Suite.

I access the modem manager, selected Com 1, but the whole PC locks up. Only if I unplug the phone does the PC start working again.

I tried a trial version of TDK Mobile and that worked fine, (but one has to pay $17.00 after the trial period), so it is definitely the Software. I tried de/reinstalling.....

(Trying to contact TDK directly is like herding cats, impossible!
if i don't start getting answers soon, this will be the last Nokia phone I will buy!)

I cannot believe that NOKIA thought that this is a credible alternate to customer support, BOY, have they been duped!

[Barna_FN]

Hi,

Please notice that this discussion board is meant for PC Connectivity SDK related questions.
For questions related to Nokia PC Suites/Data Suites it is recommended to contact product support at Club Nokia. More information about Club Nokia is available at http://www.club.nokia.com.

Best regards,

Barna
Forum Nokia

[steve_cowie]

the reason so many people come here is that when one types in Club Nokia there is just a blank page......

I have spent DAYS trying to sort out this problem

This is DEFINITELY the last Nokia phone I will buy.

The Customer sevice is SHIT!

one of the most ARROGANT companies I have EVER come across!