Ovi's search-function broken

[henrikweide]

Thanks for the info.

Best Regards,

Henrik Weide, Progressive Media.

>>fix the search-engine
The search issues are being adressed. Will have another update on this in next few days. - Eric

[spol]

>>fix the search-engine
The search issues are being adressed. Will have another update on this in next few days. - Eric

Any update Eric?
I see publish.ovi is down... Is this related?
How long do you expect it to be down for?
Can QA continue to progess apps while the site is down?
Thanks,

(Edit)
Only noticed Erics sticky post now - sorry.

[henrikweide]

Hi spol.

See this thread, it explains the maintenance and timetables:

http://discussion.forum.nokia.com/fo...d.php?t=182274

Regards,

Henrik Weide, Progressive Media.

Any update Eric?
I see publish.ovi is down... Is this related?
How long do you expect it to be down for?
Can QA continue to progess apps while the site is down?
Thanks,

(Edit)
Only noticed Erics sticky post now - sorry.

[spol]

Thanks Henrick,
I saw it yesterday after I posted. I edited the post when I saw Erics post.
We're still getting emails and posts looking for the full version of our apps. It would be great to have some idea when the search will be fixed. I expected something to happen last week after Eric posted.
Fingers crossed that it's being worked on.
cheers,
Spol

[spol]

Search index has changed.
Some apps that were indexed are no longer indexed and visa-versa.
Amazing. Truely amazing.

[oviJude]

Hi spol,
Please send your request and specify the name of your company and application to PublishToOVI.Support@nokia.com. We will deal with this as soon as possible.
Thank you,
oviJude

Ovi Store Publisher Support
http://publish.ovi.com/

[spol]

A full quarter year has passed since the search function was described as fixed.

A trial version of our apps appears in the search results but the full version is never found. Almost everyday, a customer comments that they can't purchase the app (they can't find it).

Since last October, I have emailed OviSupport four times asking for some guidance as to when the problem will be rectified. My emails were ignored.

Can some-one please let me know when this will be fixed?
If you're not going to fix the problem, then can you please say so.
Either way, one quarter is too long to be left completely in the dark. The lack of communication at times is astonishing.

[spol]

A full quarter year has passed since the search function was described as fixed.

A trial version of our apps appears in the search results but the full version is never found. Almost everyday, a customer comments that they can't purchase the app (they can't find it).

Since last October, I have emailed OviSupport four times asking for some guidance as to when the problem will be rectified. My emails were ignored.

Can some-one please let me know when this will be fixed?
If you're not going to fix the problem, then can you please say so.
Either way, one quarter is too long to be left completely in the dark. The lack of communication at times is astonishing.

Can some-one from Ovi please repy? This morning I have another three new comments on Ovi, asking where is the full version of our app. Almost everyday, we have such comments. Customers can't find the app. Nokia still continue to ignore this issue. It's astonishing. No reply still.

How long will this continue? Do I need to post a message here everyday in order to embarrass some-one in Nokia into replying.

THIS IS NOT GOOD ENOUGH. PLEASE REPLY.

[spol]

Can anybody help me with this?
Please.

[spol]

Has anybody in Ovi have an answer or any information? Is there anyone working on this?
Can some-one please reply?
Please.

[spol]

Has anybody in Ovi have an answer or any information? Is there anyone working on this?
Can some-one please reply?
Please.

Can anyone help?
Please.

[spol]

Will I ever get a reply from the Ovi guys?
Will the problem ever be fixed?

[henrikweide]

Rumors are, that a complete re-write of the whole store is underway. Maybe that is what they are concentrating on, explaining the absence here (I sure as hell, hope so).

/Henrik...

[tamhanna]

Hi spol,
send me an email to tamhan at tamoggemon dot com.

I am sure that we'll be able to get this eeker fixed in a New York Minute.

[spol]

Hey Tamhanna,
Have done. Thanks.