My App says Published but doesn't appear in the Ovi Store

[lovesign]

I submitted my application 7 days ago and it was QA'd, approved and published (according to my Publisher page) 2 days later but I cannot find it anywhere in the Ovi Store.

I have sent two emails to the Publisher support function but have heard nothing back.

Does anyone have any idea on how I can get this resolved? Should I re-submit my app?

I've downloaded the app from my Publisher page and it works fine, but there's little point if it's not available in the Ovi Store itself

Many thanks in advance for any help or advice offered.

Regards,

Rob.

[xlazom00]

I submitted my application 7 days ago and it was QA'd, approved and published (according to my Publisher page) 2 days later but I cannot find it anywhere in the Ovi Store.

I have sent two emails to the Publisher support function but have heard nothing back.

Does anyone have any idea on how I can get this resolved? Should I re-submit my app?

I've downloaded the app from my Publisher page and it works fine, but there's little point if it's not available in the Ovi Store itself

Many thanks in advance for any help or advice offered.

Regards,

Rob.

email email email to ovi staff

[lovesign]

email email email to ovi staff

I did I did I did!!!

...I have sent two emails to the Publisher support function but have heard nothing back....

Unless you have another email address I should be sending this to?

[tamhanna]

Hi,
I also have an app which is stuck.

Don't ask me why!

[fkmtc]

Hi,

I had the same problem, and after 2 emails sent, it finally appeared on the OVI Store avec 4 days...

Damn they're slow sometimes

Regards,
Jérôme

[OviPen]

Dear publishers,

If you cannot locate your app in the Ovi Store, please email the content name and content link to publishtoovi.support@nokia.com. We will look into it.
Thank you.