Unable to install .sis file signed with Dev Cert

[skumar_rao]

I can certainly do that but I don't think it will tell us anything relevant to this problem since all my other sis files were self-signed and successfully installed using the same tools and phones I am using now (except DevCert). Deductive reasoning tells me that this problem is either specific to my latest app or to the OpenSigned Offline process so I am not sure what would be the point of signing and installing some other random .sis file. Do you agree?

Might not be a problem with OpenSigned Offline as just couple of hours back i generated certificate that works fine with it. Can you again tell us what exact error you are getting.

[Mikhail617]

I am getting "Certificate error. Please contact the application supplier"

When I sign my .sis using the OpenSigned Offline method, is it supposed to generate a .sisx file? because that is currently not happening and it just generates a .sis even though I can see in the console that the last step is 'invoking signsis' and I'm not getting any errors during the build process.

Might not be a problem with OpenSigned Offline as just couple of hours back i generated certificate that works fine with it. Can you again tell us what exact error you are getting.

[skumar_rao]

Can you let us know the steps you are following to get the "OpenSigned Offline" sis /sisx file

[Mikhail617]

ok, here are the steps:

1) Get TrustCenter security certificate and key
2) Run DevCertRequest_2.3, fill in all the required info and generate a csr file
3) Upload the csr file to symbiansigned
4) Download the cer file from symbiansigned
5) In CarbideC++, under project properties > build configurations select Phone Release (GCCE) and for 'SIS Builder'/'SIS Properties' select PKG file "CallMode_EKA2.pkg" and select "Sign sis file with certificate/key pair" and point to "tc.key" and "CallMode.cer"
6) Build Project which generates .sis file
7) Attempt to install file to Nokia E51 via PC Suite

That's about it... I don't think I missed anything...

Can you let us know the steps you are following to get the "OpenSigned Offline" sis /sisx file

[kiran10182]

The strange thing I find is your signsis does not work properly. It should not display that "File I/O fault..." error.

I am really not sure what to offer but if you have some other SDK installed then can you try making it default and then try executing signsis -o yourDevCert.sisx ?

You can also try that command with any self-signed sisx file which you might have created with Carbide.c++.

[skumar_rao]

ok, here are the steps:

1) Get TrustCenter security certificate and key
2) Run DevCertRequest_2.3, fill in all the required info and generate a csr file
3) Upload the csr file to symbiansigned
4) Download the cer file from symbiansigned
5) In CarbideC++, under project properties > build configurations select Phone Release (GCCE) and for 'SIS Builder'/'SIS Properties' select PKG file "CallMode_EKA2.pkg" and select "Sign sis file with certificate/key pair" and point to "tc.key" and "CallMode.cer"
6) Build Project which generates .sis file
7) Attempt to install file to Nokia E51 via PC Suite

That's about it... I don't think I missed anything...

Can you try doing it manually signing it.

[Mikhail617]

I get the "file I/O fault, cannot open CallMode_EKA2.sis."

Can you try doing it manually signing it.

[skumar_rao]

I get the "file I/O fault, cannot open CallMode_EKA2.sis."

might be that your sis file has not created at all and never signed too.

can you show us total content of console window of your carbide.c++.

[wizard_hu_]

Note that these are not magic runes, if there is no such file as "CallMode_EKA2.sis" in the current folder, signsis will not be able to open it. Are you executing this command from a cmd.exe window? If yes, consider issue a dir command, and check what files you have there.

[Mikhail617]

here is the log from the console window:


***Building project "CallMode" for configuration "Phone Release (GCCE) [S60_3rd_FP2_SDK_v1.1]"

***Printing environment variables modified from default:
PATH=C:\S60\devices\S60_3rd_FP2_SDK_v1.1\epoc32\tools;C:\S60\devices\S60_3rd_FP2_SDK_v1.1\epoc32\gcc\bin;C:/Program Files/Nokia/Carbide.c++ v2.3/jre/bin/client;C:/Program Files/Nokia/Carbide.c++ v2.3/jre/bin;C:\Program Files\PC Connectivity Solution\;C:\Program Files\Nokia\Carbide.c++ v2.3\x86Build\Symbian_Tools\Command_Line_Tools;C:\Perl\bin\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\Program Files\MATLAB71\bin\win32;C:\HTSOFT\PIC18\BIN;C:\Program Files\Common Files\Teleca Shared;C:\Program Files\Common Files\Symbian\tools;C:\Program Files\CSL Arm Toolchain\bin
=::=::\
EPOCROOT=\S60\devices\S60_3rd_FP2_SDK_v1.1\
NO_DEPENDENCIES=-nd
MAKE=make -j 4

Working Directory: C:/Symbian/Carbide/workspace/CallMode/group

***Makefile structures up to date. Skipping 'bldmake bldfiles'

***Invoking abld command
perl.exe -S ABLD.PL \Symbian\Carbide\workspace\CallMode\group\ export
make -r -f "\S60\devices\S60_3rd_FP2_SDK_v1.1\EPOC32\BUILD\Symbian\Carbide\workspace\CallMode\group\EXPORT.make" EXPORT VERBOSE=-s
Nothing to do

Total Time: 0 sec

***Invoking abld command
perl.exe -S ABLD.PL \Symbian\Carbide\workspace\CallMode\group\ library gcce
make -r -f "\S60\devices\S60_3rd_FP2_SDK_v1.1\EPOC32\BUILD\Symbian\Carbide\workspace\CallMode\group\GCCE.make" LIBRARY VERBOSE=-s
make -s -r -f "\S60\devices\S60_3rd_FP2_SDK_v1.1\EPOC32\BUILD\Symbian\Carbide\workspace\CallMode\group\CALLMODE\GCCE\CALLMODE.GCCE" LIBRARY

Total Time: 0 sec

***Invoking abld command
perl.exe -S ABLD.PL \Symbian\Carbide\workspace\CallMode\group\ resource gcce urel
make -r -f "\S60\devices\S60_3rd_FP2_SDK_v1.1\EPOC32\BUILD\Symbian\Carbide\workspace\CallMode\group\GCCE.make" RESOURCE CFG=UREL VERBOSE=-s
make -s -r -f "\S60\devices\S60_3rd_FP2_SDK_v1.1\EPOC32\BUILD\Symbian\Carbide\workspace\CallMode\group\CALLMODE\GCCE\CALLMODE.GCCE" RESOURCEUREL

Creating \s60\devices\s60_3rd_fp2_sdk_v1.1\epoc32\build\symbian\carbide\workspace\callmode\group\callmode\gcce\urel

Total Time: 1 sec

***Invoking abld command
perl.exe -S ABLD.PL \Symbian\Carbide\workspace\CallMode\group\ target gcce urel
make -r -f "\S60\devices\S60_3rd_FP2_SDK_v1.1\EPOC32\BUILD\Symbian\Carbide\workspace\CallMode\group\GCCE.make" TARGET CFG=UREL VERBOSE=-s
In file included from /S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/fbs.h:12,
from /S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/bitdev.h:9,
from /S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/w32std.h:13,
from /S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/coecntrl.h:11,
from /S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/eikbctrl.h:23,
from /S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/eikmenup.h:10,
from /Symbian/Carbide/workspace/CallMode/src/callmode.cpp:16:
/S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/bitmap.h: In member function `TBool CBitwiseBitmap::TSettings::IsDirtyBitmap() const':
/S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/bitmap.h:359: warning: enumeral mismatch in conditional expression: `TTrue' vs `TFalse'
In file included from /Symbian/Carbide/workspace/CallMode/src/callmode.cpp:16:
/S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/eikmenup.h: In member function `TBool CEikMenuPaneItem::IsScaleableText(const TDesC&) const':
/S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/eikmenup.h:242: warning: enumeral mismatch in conditional expression: `TFalse' vs `TTrue'
In file included from /Symbian/Carbide/workspace/CallMode/src/callmode.cpp:24:
/S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/cntitem.h: At global scope:
/S60/devices/S60_3rd_FP2_SDK_v1.1/epoc32/include/cntitem.h:194: warning: `CContactDatabase' is already a friend of `CContactItem'
/Symbian/Carbide/workspace/CallMode/src/callmode.cpp: In function `void MainL()':
/Symbian/Carbide/workspace/CallMode/src/callmode.cpp:60: warning: 'contact_db' might be used uninitialized in this function
/Symbian/Carbide/workspace/CallMode/src/callmode.cpp:229:39: warning: "/*" within comment
/Symbian/Carbide/workspace/CallMode/src/callmode.cpp:261:104: warning: "/*" within comment
/Symbian/Carbide/workspace/CallMode/src/callmode.cpp: At global scope:
/Symbian/Carbide/workspace/CallMode/src/callmode.cpp:38: warning: 'void WriteToFile(const TDesC8&)' defined but not used
make -j 4 -s -r -f "\S60\devices\S60_3rd_FP2_SDK_v1.1\EPOC32\BUILD\Symbian\Carbide\workspace\CallMode\group\CALLMODE\GCCE\CALLMODE.GCCE" UREL
callmode.cpp

Total Time: 4 sec

***Invoking abld command
perl.exe -S ABLD.PL \Symbian\Carbide\workspace\CallMode\group\ final gcce urel
make -r -f "\S60\devices\S60_3rd_FP2_SDK_v1.1\EPOC32\BUILD\Symbian\Carbide\workspace\CallMode\group\GCCE.make" FINAL CFG=UREL VERBOSE=-s

Total Time: 4 sec

***Invoking abld command
perl.exe -S ABLD.PL \Symbian\Carbide\workspace\CallMode\group\ test export
make -r -f "\S60\devices\S60_3rd_FP2_SDK_v1.1\EPOC32\BUILD\Symbian\Carbide\workspace\CallMode\group\EXPORTtest.make" EXPORT VERBOSE=-s
Nothing to do

Total Time: 5 sec

***Build Complete

***Invoking makesis.exe ....
C:\S60\devices\S60_3rd_FP2_SDK_v1.1\epoc32\tools\makesis.exe C:\S60\devices\S60_3rd_FP2_SDK_v1.1\epoc32\build\Symbian\Carbide\workspace\CallMode\group\_resolvedCallMode_EKA2.pkg C:\Symbian\Carbide\workspace\CallMode\sis\CallMode_EKA2.sis

***Invoking signsis.exe....
C:\S60\devices\S60_3rd_FP2_SDK_v1.1\epoc32\tools\signsis.exe -s C:\Symbian\Carbide\workspace\CallMode\sis\CallMode_EKA2.sis C:\Symbian\Carbide\workspace\CallMode\sis\CallMode_EKA2 "C:\Documents and Settings\Loco\Desktop\SymbianSigned\CallMode.cer" "C:\Documents and Settings\Loco\Desktop\SymbianSigned\TC-ConvertP12\tc.key" naccitec

***SIS Creation Complete

Total Time: 5 sec

might be that your sis file has not created at all and never signed too.

can you show us total content of console window of your carbide.c++.

[Mikhail617]

You're right, I'm sorry I was in the wrong directory... when executing 'signsis -o' command from the correct directory I get message "No primary signatures."

Note that these are not magic runes, if there is no such file as "CallMode_EKA2.sis" in the current folder, signsis will not be able to open it. Are you executing this command from a cmd.exe window? If yes, consider issue a dir command, and check what files you have there.

[skumar_rao]

can you put the cer & key file in a folder with out spaces and try again by pointing those.

also i missed

I get the "file I/O fault, cannot open CallMode_EKA2.sis."

[Mikhail617]

Ok, I moved the cer/key files to the sis directory of my project and tried executing the following from cmd:

signsis CallMode_EKA2.sis CallMode.cer tc.key password

and got the following:

encryption error, Cannot read tc.key

What does that mean?

Can you try doing it manually signing it.

[skumar_rao]

Ok, I moved the cer/key files to the sis directory of my project and tried executing the following from cmd:

signsis CallMode_EKA2.sis CallMode.cer tc.key password

and got the following:

encryption error, Cannot read tc.key

What does that mean?

that means the sign sis can't read that file. make sure you have that file in same folder asCallMode_EKA2.sis and use command

signsis -s CallMode_EKA2.sis CallMode_EKA2.sisx CallMode.cer tc.key password

[Mikhail617]

It worked!

Thanks, you guys never let me down

that means the sign sis can't read that file. make sure you have that file in same folder asCallMode_EKA2.sis and use command

signsis -s CallMode_EKA2.sis CallMode_EKA2.sisx CallMode.cer tc.key password