Platform Services 2.0 startCamera callback mostly fails

[tripsay]

And by failing I mean that after taken the photo and returning to WRT application the WRT crashes in about 40% of the cases. The other 60% works fine and I can continue with the callback function, it returns the imagepath ok.

It's not phone or photo size related. I've tried it with C7, N8 and E7. Same results. N8 full resolution images work as often as 0.3Mpix C7 photos.

Any suggestions? I've tried about everything I could imagine, but maybe you have a better imagination.

[isalento]

Lets continue in this thread then..
I would suggest that you install ErrRd file on your device. After it has been installed you will get some basic info about what has crashed and the error code.
http://www.symbianresources.com/ has the ErrRd tool available, but there might be some other sites as well.

May I ask what are the firmware versions of the devices?

Br,
Ilkka

[tripsay]

The units and firmwares we have tested are:

- C7 PR1.0 (012.003.270.01) english
- N8 PR1.0 (011.012.240.01) finnish/english
- N8 PR1.0 (011.011.00.01) english/german

And they all act the same way. One addition to the behaviour descripted before: The callback function fails and crashes sometime even when no photo is taken (straight back -> exit in camera).

I added some delays to JS-functions (setTimeout(...)) and it seems like the crash rate has dropped a bit. But I'm not sure, haven't kept a list or anything.

[tripsay]

Some new devices tested:

- C5-03 (5th edition) V 11.0.024: Doesn't support camera at all

- E7 PR1.1 (014.002.263.03) english: Worked couple of days without crashing, now is back to unstabile 50-50 (success-fail). Haven't got any decent debugging info yet, the ErrRd hasn't worked too well. Try to report today if I found any decent crash tracker.

[tripsay]

Here's the debug info when a photo is shot and returning to WRT callback function.

ErrRd says:

Application Closed: WidgetUi
KERN-EXEC 3
(Reason: 3, Status: -13).

Not very descriptive, or is it? Is there a way to get more detailed information?

[Onaji63]

Hello:
i'm experimet the same issue:
On N97,
- take a picture OK
- save: OK
- and callback function dont rise, but app. crashed
Some times, all works OK and callback runs correct.

Do you found any solution or reason about this?
Thanks!