Ovi reports not working?

**fgkaruga** · 2011-11-28, 10:54

I app download in Pakistan = 117.24 euros.

**mikedem** · 2011-11-28, 11:46

My ticket number is #84298

I am also affected by this problem

**cotonet** · 2011-11-28, 13:08

Same here. Ticket #84513

**icewood** · 2011-11-28, 14:39

What's going on with the reports? No data since 23.11. If there are so much problems and so often, how can I trust the reports at all?

**cotonet** · 2011-11-28, 15:02

A good question. I have the same doubt.

**jetrix74** · 2011-11-28, 15:26

Originally Posted by Andrew Nokia

I'll check this out. Could all affected publishers please write an email to developer.support@nokia.com with your company name and provide me with the ticket number? I will investigate this further.

Andrew, is this still valid? Should all affected really write to support and send you the ticket number?

**juanmpmp** · 2011-11-28, 19:34

Originally Posted by icewood

What's going on with the reports? No data since 23.11. If there are so much problems and so often, how can I trust the reports at all?

I have the same doubt.

**Andrew Nokia** · 2011-11-29, 03:16

Hi folks,

I'm truly sorry for the seemingly endless issues with the Online Reports. I have posted a new sticky with further information: http://www.developer.nokia.com/Commu...es-in-November. I will get to the bottom of this and update you accordingly.

Andrew

**lostdev** · 2011-12-01, 06:57

Originally Posted by Andrew Nokia

Hi folks,

I'm truly sorry for the seemingly endless issues with the Online Reports. I have posted a new sticky with further information: http://www.developer.nokia.com/Commu...es-in-November. I will get to the bottom of this and update you accordingly.

Andrew

Hi Andrew,

However reporting problem is stated as Resolved here:

http://support.publish.nokia.com/?p=3741&type=alert

I still doesn't see any purchases stats after 28.11 (and I suspect that data for 28.11 isn't complete).

**pippo2010** · 2011-12-01, 09:55

same for me, no data for 29 and 30

Today received [partial?] update only for 28 November

**cotonet** · 2011-12-01, 10:35

idem idem...

**DreadDog** · 2011-12-01, 13:57

same for me, no data for 29 and 30 Today received [partial?] update only for 28 November

**Sasler** · 2011-12-02, 05:08

Same here. Fist it was from 23rd and now it's from 28th.

I have to say that it's rather puzzling how often the reporting system does not work. But what is truly amazing is the fact that nobody at Nokia seems to notice it before people start complaining about it.

**juanmpmp** · 2011-12-02, 06:47

Yes, another day without reports. 3 days again (29 ,30, 1)

**jscurtis** · 2011-12-02, 08:35

yep, same for me, not working for the last three days.
The last day my report was updated was 28 Nov.

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