Ovi reports not working?

[lostdev]

Andrew, any comments?

[Andrew Nokia]

Andrew, any comments?

Sorry about this guys. There had been a new issue discovered. I have updated the following post accordingly: http://www.developer.nokia.com/Commu...-Report-Issues.

I will try my best to get this resolved on my end.

[lostdev]

Sorry about this guys. There had been a new issue discovered. I have updated the following post accordingly: http://www.developer.nokia.com/Commu...-Report-Issues.

I will try my best to get this resolved on my end.

Thank you for your efforts, Andrew I just want to note that such statistics anomalies are lead to sales drops (and not just in my case), may be because misplacements in categories caused by these anomalies. I really hope that Nokia Store team will fix these issues in the end, because that's our money.

[ivanlitovski]

Sorry about this guys. There had been a new issue discovered. I have updated the following post accordingly: http://www.developer.nokia.com/Commu...-Report-Issues.

I will try my best to get this resolved on my end.

Thanks Andrew, you are really making a difference here.

[cotonet]

Thanks Andrew for your efforts. I'm a programmer and I know that things can go wrong.

But I'm here for just one month, and I think that the things here go wrong very usualy .

/*

Just a Comment

To me and in this "problem", or Nokia in this area have bad programmers (I hope not) or have legacy systems that dont know how to integrate. But this is just my opinion.

*/

But I think that worse than not knowing how much I'm gaining every day, is that I'm unable to do a correct marketing of the app (I'm not sure if the price of my app must go up or down), this for me is the worst.

Of course this is the worse assuming that the accounts are well made.

Thanks

[DreadDog]

Dear Andrew. Tell me, how the lack of updates the statistics on paid applications affected place in the ranking of sales programs for nokia store? It looks like we're losing sales because of your constant problems. And it's not fair that this problem affects only a part of the developers.

[zoovision]

So I'm guessing the problem is still going on as I show no sales for Dec yet? Any ETA on when it will be fixed. Up until recently the reports had been working fairly well updating at an acceptable level. What happened?

We have been pleased with our Ovi sales increases and want to keep suppling content but these report issues really make that difficult as we feel like we are doing our part and Nokia is letting us down...

[developer 123]

Every month same problem again and again. :-( Are you lacking resources to fix this bug in your reporting system once and for ever? I understand that bugs is usual thing in any software, but seems that you cannot fix it from May. Very annoying. :-(

[juanmpmp]

This time are now 5 days without reports. Too Much.
How 'developer 123' say: "Every month same problem again and again."
We need a definitive solution.
I have also noticed that the list of best sellers is dislodging.
Too many problems.
Thanks for your efforts Andrew.

[fredericobsantos]

Andrew, you should be promoted. Also, I suggest you explain to your superiors that the best way to talk with developers is not email because maaaan do you take long to reply (or no reply at all).

For the last 2 weeks, reports began to show erratic behaviour. They stopped working altogether 5 days ago. Team answered saying there's an issue though, so there's that. Any ETAs?

[iecsin]

Same.. Like this since 23th Nov. Our last 7 days revenue appear as +0%.. too sad.

[DreadDog]

Sweet.
They broke it completely.

[flotron]

Not only the reports, because is happening the same thing of the other month: the ovi store positioning its upside down and we dont get views of the customers

[kallolsathi]

Yea...no update of report from 29 th of November..I hope the issue will be resolve quickly.

[juanmpmp]

Now, not working for the last 7 days.

Andrew, any comments?