Nokia N-71 Device Issue

[AmbikaSingh]

Hello folks,
i had this piece of code in my 'MobAppUi.cpp' File.
void CMobAppUi::HandleCommandL( TInt aCommand )
{
// [[[ begin generated region: do not modify [Generated Code]
TBool commandHandled = EFalse;
switch ( aCommand )
{ // code to dispatch to the AppUi's menu and CBA commands is generated here
default:
break;
}


if ( !commandHandled )
{
if ( aCommand == EAknSoftkeyExit || aCommand == EEikCmdExit )
{
if(symbian_ua_anycall())
{
iEikonEnv->Static()->AlertWin(_L("ON"));
Exit();
}
else
iEikonEnv->Static()->AlertWin(_L("OFF"));
//Exit();
}
}
// ]]] end generated region [Generated Code]

}

When i m calling exit from menu option -"END" this code exits the application properly in all nokia devices.
But the same code restarts the Device,Nokia-E71. And On Proper testing its revealed it is a device specific problem.
Can any one guide me how this issue can be resolved or somehow hsndel in a proper way.
Any help will be highly appreciated.
:-(

[symbianyucca]

you should probably add logging into your class destructors to see what gets called last, and then you would have better idea on what could be the main root of this problem.

[AmbikaSingh]

you should probably add logging into your class destructors to see what gets called last, and then you would have better idea on what could be the main root of this problem.

I wanted to confirm my suspicion that it is really a device specific problem... or what ! bcoz same code is running properly on all nokia devices

[symbianyucca]

if your testing data already confirms that it works on all other devices, then see two different E71 and see whether it crashes on both, then you might assume that it could be device specific. Though if you want to attempt to fix it, you might want to check what the root cause actually is.

[AmbikaSingh]

if your testing data already confirms that it works on all other devices, then see two different E71 and see whether it crashes on both, then you might assume that it could be device specific. Though if you want to attempt to fix it, you might want to check what the root cause actually is.

i did as you guided Mr. Yucca.
Can u suggest whether is it possible to fix a device specific problem... in short period of 4-5 days.....if so, what should be the approach?
Can you help a little further by giving some links to study and solve such errors specially Nokia-E71.

[symbianyucca]

it is impossible to say on how much it would take to fix, first you would need to determine on what the problem is, and it is already impossible to determine on how long that would take, anyway, if you plan to try fixing it, then please stop asking and waiting, and start the debugging to figure out what is going wrong in there.