Signing service is out temporarily

[aaumala]

The issue is now fixed, site is online again.


I'm sorry for the delays guys!

We have a problem we are fixing. We cannot possibly answer all incoming notifications regarding the issue though.

Please sit tight. Can't give an estimate for a fix, but once it's up I'll update our Twitter feed, and this thread. Also we'll remove the notice on the SS site itself once the services are running again.


Edit: this issue is the cause to all the "Publisher ID is invalid" errors lately, in case you have encountered one.

- the issue also affects all other actions requiring Publisher IDs, like verifying accounts.

- We do not have an estimate yet. My assumption is that the nature of the error is such that once it is found it can be fixed immediately; so the first schedule we can report to you would be along the lines "now it has been fixed". That said, I'll update here whenever I have anything new to disclose.

[agray]

Hi, is there any chance of an update as to how long this issue might take to resolve?

Thanks.

[aaumala]

We are still down. Needless to say, we are working on it quite furiously.

[aaumala]

Our techies found the bug and fixed it! Signing and account verification both should now work as they did before.

[andrevw]

Please, can you remove the warning on the site now the issue is fixed.

Kind regards,

Andre van Wieringen