indirect.ap response time?

[jrez]

What's the usual response time from indirect.ap@nokia.com?

[jrez]

No reply from standard developer support either.

Anyone got replied in recent days/weeks?

[Kalle Nevala]

Hey, Which developer support did you contact?

[jrez]

The above email address seems most suitable, but after not getting a reply I tried through http://support.publish.nokia.com/?page_id=105

[Kalle Nevala]

Most propably this email address is not in use for your queries anymore. Please reply to the private message and we´ll handle this offline.
Thanks!

[jrez]

Thanks.



.

[babylongreece]

indirect.ap@ nokia.com is an email for nokia ap portal so how can the website still active but email service close.Another cost cutting idea by nokia

[jrez]

I did get an automated reply from that email address, it's still operational. The mystery is just what happened afterwards.

[Kalle Nevala]

Can you handle your request in ap-portal?

"We would like to inform you that invoice status queries and remittance advices can be checked on the new feature of Nokia’s AP Portal Tool: AP Online.

Please note that from 16th July 2012 these query types will no longer be answered from this resource mailbox.

To be able to use the tool please register at the following link: https://ap.nokia.com/."

[jrez]

Kalle, I answered in a private message.

More recently indirect.ap finally replied. It took a month, and their reply didn't address my question, so I asked again.
Is a month a normal reply time, or is there a chance it was an unusual delay?

[wizard_hu_]

It is probably the holidays. I worked at Nokia premises as an external contractor for years, and now I am living in Norway. Based on my impressions, life slows down (stops) in Scandinavian countries 2 times per year, in July and in the larger-second-half of December.

[jrez]

Thanks wizard. I considered that, but a holiday since early December is early. Maybe it was a combination of that and another factor. I'll see what happens this time.

[jrez]

Two weeks and no reply from them. I guess it wasn't only the holidays.