sudden unable to install error!

[raj8nokiaforum]

Hi,

There is this symbian application i have been testing on two different devices (E6 and E71) for many days. I rename the .pkg file and i now i am getting following errors towards completion of installation:

On E6:
Unable on install and application from a supplier that is not trusted.

On E71:
Unable to install.

What should i try to get rid of this problem?

Thanks

[symbianyucca]

"application from a supplier that is not trusted." means that your certificate is threated as self-signed one, and you are using capabilities which are not allowed for self signing.

"Unable on install" depends a bit on when you are getting it. If it installs a while and then aborts with this error, then, could you show your pkg file in here.

[raj8nokiaforum]

Yes I am using a developer certificate do sign the application but I have been using it since a long time without any issues. This untrusted supplier is shown on E6-00.

Anyways here is my pkg file:

; Installation file for VoIPTest application
;
; This is an auto-generated PKG file by Carbide.
; This file uses variables specific to Carbide builds that will not work
; on command-line builds. If you want to use this generated PKG file from the
; command-line tools you will need to modify the variables with the appropriate
; values: $(EPOCROOT), $(PLATFORM), $(TARGET)
;
;Language - standard language definitions
&EN

; standard SIS file header
#{"VoIPTest"},(0xef3a3b7b),1,0,0

;Localised Vendor name
%{"Vendor-EN"}

;Unique Vendor name
:"Vendor"

;3rd FP1
[0x102032BE], 0, 0, 0, {"Series60ProductID"}

;3rd FP2
[0x102752AE], 0, 0, 0, {"Series60ProductID"}

;5th edition
[0x1028315F], 0, 0, 0, {"Series60ProductID"}

;symbian anna
[0x20022E6D], 0, 0, 0, {"Series60ProductID"}

;Files to install
;You should change the source paths to match that of your environment
;<source> <destination>
"$(EPOCROOT)epoc32\release\$(PLATFORM)\$(TARGET)\VoIPTest_0xef3a3b7b.exe"			-"!:\sys\bin\VoIPTest_0xef3a3b7b.exe"
"$(EPOCROOT)epoc32\data\z\resource\apps\voiptest_0xef3a3b7b.rsc"					-"!:\resource\apps\VoIPTest_0xef3a3b7b.rsc"
"$(EPOCROOT)epoc32\data\z\private\10003a3f\apps\voiptest_0xef3a3b7b_reg.rsc"		-"!:\private\10003a3f\import\apps\VoIPTest_0xef3a3b7b_reg.rsc"
"$(EPOCROOT)epoc32\data\z\resource\apps\voiptest_0xef3a3b7b.mif" 					-"!:\resource\apps\VoIPTest_0xef3a3b7b.mif"
"..\help\voiptest_0xef3a3b7b.hlp"							 						-"!:\resource\help\VoIPTest_0xef3a3b7b.hlp"
"$(EPOCROOT)\Epoc32\data\z\resource\apps\VoIPTest.mbm" 								-"!:\resource\apps\VoIPTest.mbm"

; For all other S60 edition feature packs, upgrade or install the VoIP support files 	
IF EXISTS("z:\system\install\series60v5.0.sis")
	@"VoIPAudioSrvc_v2.04.0.sis", (0x10207B9E)
ELSEIF EXISTS("z:\system\install\Series60v3.2.sis")
	@"VoIPAudioSrvc_v2.04.0.sis", (0x10207B9E)
ELSEIF EXISTS("z:\system\install\Series60v3.1.sis")
	@"VoIPAudioSrvc_v2.04.0.sis", (0x10207B9E)
ENDIF

; Add any installation notes if applicable
;"VoIPTest.txt"		-"!:\private\efc3b7d0\VoIPTest.txt"

;required for application to be covered by backup/restore facility 
"..\sis\backup_registration.xml"		-"!:\private\efc3b7d0\backup_registration.xml"

But i did not change anything in here. It was working fine.

[symbianyucca]

I am using a developer certificate do sign the application but I have been using it since a long time without any issues. This untrusted supplier is shown on E6-0

Have you checked that the device is included in the certificate.

[raj8nokiaforum]

Thank you so much yucca. I don't know how i missed that. Commenting the last line out worked out. I think i can just put the correct uid in there and uncomment the line. thanks

[vineet.jain]

& if you revert the .pkg file name then everything is ok again?

[raj8nokiaforum]

No Vineet i changed the name back to the one which was working but no use. It's still giving the error.

One more thing i must tell you. There was another application which i had installed on the device. I used the same application to create this application but i changed the UID. But even that was working fine.
But suddenly changing the .pkg file name started this issue and even after changing it back to original is not working. I don't want to factory reset the phones.

[vineet.jain]

Does it works if you comment out those Voip supporting sis file for the time being, just for testing purpose.

[raj8nokiaforum]

Tried already. It doesn't.

[symbianyucca]

Does it install if you comment the lat line out ?

i.e. the "..\sis\backup_registration.xml" -"!:\private\efc3b7d0\backup_registration.xml"

I suppose the efc3b7d0, in it should be actually ef3a3b7b