E61 / Blackberry / Autolock

[peterdw]

Hi - I have recently installed Blackberry Connect on my E61. The phone now requires me to enter a Lockcode after 30 minutes (it didn't prior to loading Blackberry onto it). When I go into Tools\Settings\Security\PhoneandSIM\Autolock Period and try to set this to "None" it says "Cannot disable autolock".

It appears that the Blackberry client (downloaded from the Nokia website) has mandated that I must have this enabled. Does anyone know why this is so, and how to get it disabled? I do not require my phone to lock itself every half hour - I am perfectly capable of managing its safety and the security of any content on it (as I have for every other phone I've owned).

When I rang the Nokia Care Centre in Sydney, they advised the E61 needed a software upgrade. I took it in, had it upgraded, spent the next day getting everything back to normal, loaded the Blackberry client - autolock permanently enabled again.

Any advice gratefully received.

Peter

[damato]

Hi, I don't have the answer, but please post an update if you ever learn how to disable this feature. I use the Mail for Exchange client app and have the same problem. I can set the autolock timeout to "Never", but then must set a new passcode every 24 hours (Never = 24 hours). No one I show this to(our developers, ubergeeks, etc.) can determine how to work around this imposition. I think with remote lock enabled I have sufficient security, so why impose onto me the need to constantly revise lockout codes? Very annoying feature!

[mezpot]

Hi,

Sorry I can't help as I have exactly the same problem and it is driving me crazy! I'm on Orange UK and installed Mail for Exchange.

When I had sychronised with my exchange server (Hostway) a security setting was sent or pushed to my phone. After that I have to enter a lock code if I don't use the phone for 15 minutes.

It is really more than annoying and is the only problem I have with this phone which is very good.

I cannot extend the autolock duration more than 15 minutes (or set it never). The code has be a alphanumeric code of at least 4 digits which means it takes some time to type in (as you need to change the text type).

I am very keen to resolve this - I don't like the idea of the server forcing security settings to my phone. This is not a work email server, it is my home email. I have spoken with my hosting support and they are unable to help.