Unable to Install. Constrained by the certificate.

[manjunaths]

Hi,

I got the developer certificate from symbiansigned site. Generated the sis file with this certification and my private key. And tried to install this sis file on to the NOKIA E60 which is S60 3rd Edition. When i am trying to install on this device, it is asking some steps for installing.
"RunApp" is my sample application.

Step1 : Install RunApp? Yes/No
clicked on the Yes.

Step2 : Details:
Name: RunApp
Version: 1.00
Supplier: My Test EN
Application Size: UnKnown
Format: Symbian OS
Type: Application
Certificates: View details
buttons: Continue/Cancel
clicked on the Continue

Step3 : Security warning:
Application is for development use only. Continuing installation may cause serious problems to your device. Continue? Yes/No
Clicked on the Yes.

Step4 : Application not compatible with phone. Continue anyway? Yes/No
Clicked on the Yes.

Step5 : In this step, it just shown a message and stopped the installation.
The below is that message.

Unable to Install. Constrained by the certificate.

please give me the solution to this problem.

[kiran10182]

Hi,

May i know which Phone's IMEI did you send with Developer Certificate Request?

I hope it is same IMEI of your NOKIA E60 on which you are installing, isn't it?

Regards.
Kiran.

[manjunaths]

Hi,

May i know which Phone's IMEI did you send with Developer Certificate Request?

I hope it is same IMEI of your NOKIA E60 on which you are installing, isn't it?

Regards.
Kiran.

Hi Kiran,

previously i just generated the IMEI value by using GenerateIMEIs.bat.
Now i got the IMEI value in NOKIA E60 by pressing the below keys
*#06#
The NOkia E60 IMEI's is 356219000687950.
And generated the certification request file .cer, submit in the smybian signed site.
Downloaded the Developer certification file this site.
The below contents are capabilities and IMEI's value shown in this site for that certification.

IMEIs for the certificate
356219000687950


Capabilities for the certificate
LocalServices
Location
NetworkServices
PowerMgmt
ProtServ
ReadDeviceData
ReadUserData
SurroundingsDD
SwEvent
TrustedUI
UserEnvironment
WriteDeviceData
WriteUserData


Now i tried to install on Nokia E60 device. i got same results as in the begining in this thread.

From the below steps:

Step4 : Application not compatible with phone. Continue anyway? Yes/No
Clicked on the Yes.

Step5: it is showing a Progress bar and after completion of progress bar,
it is shown a message i.e.
Unable to install.


Now this time it is not given "Constrained by the certificate."message in the above.
it is just given "Unable to install".

please give me what exact problem and solution for that.

thanks

[kiran10182]

Hi,

Now this time it is not given "Constrained by the certificate."message in the above.
it is just given "Unable to install".

Are you using other application's private folder?
List down your .pkg file entires.

Regards.
Kiran.

[manjunaths]

Hi,


Are you using other application's private folder?
List down your .pkg file entires.

Regards.
Kiran.

Hi kiran,

the below details are related .pkg file contents.

; RunApp.pkg
;
;Language - standard language definitions
&EN

; standard SIS file header
#{"RunApp"},(0x02CE67A6),1,0,0

;Supports Series 60 v 3.0
(0x101F7961), 0, 0, 0, {"Series60ProductID"}

;Localized Vendor Name
%{"My Test EN"}

;Unique Vendor name
:"Vendor"

; Files to copy
"C:\Apps\RunApp\group\RunApp_Data\GCCE_UREL\RunApp.exe"-"!:\sys\bin\RunApp.exe"
"C:\Apps\RunApp\group\RunApp_Data\GCCE_UREL\RunApp_reg.rsc"-"!:\private\10003a3f\import\apps\RunApp_reg.rsc"
"C:\Apps\RunApp\group\RunApp_Data\GCCE_UREL\RunApp_loc.Rsc"-"!:\resource\apps\RunApp_loc.Rsc"
"C:\Apps\RunApp\group\RunApp_Data\GCCE_UREL\RunApp.Rsc"-"!:\resource\apps\RunApp.Rsc"


Can you give me what exact problem.

[kiran10182]

Hello Manjunath,

Refer to the following blog from Antony:
http://blogs.forum.nokia.com/view_entry.html?id=93

Search for "Unable to Install" phrase in the blog.
You may get some useful work-arounds there.

Regards.
Kiran.

[manjunaths]

Hello Manjunath,

Refer to the following blog from Antony:
http://blogs.forum.nokia.com/view_entry.html?id=93

Search for "Unable to Install" phrase in the blog.
You may get some useful work-arounds there.

Regards.
Kiran.

Hi Kiran,
I installed successfully on the device.
In .pkg file i was changed the file paths to my application path where it is created.
Now i changed those paths to symbian epoc32 path.
Now it is working fine.
Thanks for giving the solutions.

[ajaind]

Hi,

I bought the Mobiola Screen Capture application from the Nokia Software market. When I tried to install it on my Nokia 5800 XpressMusic, I get an error message saying "Unable to Install. Constrained by certificate". I installed the S60v3 version. It installed properly but when I run it, I see a green screen on my PC. It doesn't show my phone's screen. Please advise.

[savaj]

Hi,

I bought the Mobiola Screen Capture application from the Nokia Software market. When I tried to install it on my Nokia 5800 XpressMusic, I get an error message saying "Unable to Install. Constrained by certificate". I installed the S60v3 version. It installed properly but when I run it, I see a green screen on my PC. It doesn't show my phone's screen. Please advise.

Welcome to forum nokia DiBo.

If application is not developed by you than it is recommended to ask this question to your application supplier.

Note that if this application is developed in S603rd edition, than its not work on 5800, as 5800 is of 5th edition.

If your error message is exactly "Unable to Install" then probably you are trying to access private folder of other app.

Refer this blog to know the exact reason of your error.
http://blogs.forum.nokia.com/index.p...&articleId=93&

[sathiyapriyanm]

Hi Kiran,
I installed successfully on the device.
In .pkg file i was changed the file paths to my application path where it is created.
Now i changed those paths to symbian epoc32 path.
Now it is working fine.
Thanks for giving the solutions.

Hi,

I am getting the same error like "Unable to Install". Can you kindly explain me what are all the changes you done to ur .pkg file??

Here is mine,

; symbian_ua_gui.pkg
; This is an auto-generated PKG file by Carbide.
; This file uses variables specific to Carbide builds that will not work
; on command-line builds. If you want to use this generated PKG file from the
; command-line tools you will need to modify the variables with the appropriate
; values: $(EPOCROOT), $(PLATFORM), $(TARGET)
; Also, the resource file entries should be changed to match the language
; used in the build. For example, if building for LANGUAGE_01, change the file
; extensions .rsc to .r01.
;
;Language - standard language definitions
&EN

; standard SIS file header
#{"symbian_ua_gui"},(0xEBD12EE4),1,0,0

;Localised Vendor name
%{"Vendor-EN"}

;Unique Vendor name
:"Vendor"

;Supports Series 60 v 3.0
[0x101F7961], 0, 0, 0, {"Series60ProductID"}

;Files to install
;You should change the source paths to match that of your environment
;<source> <destination>
"$(EPOCROOT)Epoc32\release\$(PLATFORM)\$(TARGET)\symbian_ua_gui.exe" -"!:\sys\bin\symbian_ua_gui.exe"
"$(EPOCROOT)Epoc32\data\z\resource\apps\symbian_ua_gui.r01" -"!:\resource\apps\symbian_ua_gui.r01"
"$(EPOCROOT)Epoc32\data\z\private\10003a3f\apps\symbian_ua_gui_reg.r01" -"!:\private\10003a3f\import\apps\symbian_ua_gui_reg.r01"
"$(EPOCROOT)epoc32\data\z\resource\apps\symbian_ua_gui_aif.mif" -"!:\resource\apps\symbian_ua_gui_aif.mif"
"$(EPOCROOT)epoc32\data\z\resource\apps\symbian_ua_gui.mbm" -"!:\resource\apps\symbian_ua_gui.mbm"
; Add any installation notes if applicable
;"symbian_ua_gui.txt" -"!:\private\0xEBD12EE4\symbian_ua_gui.txt"

[savaj]

;"symbian_ua_gui.txt" -"!:\private\EBD12EE4\symbian_ua_gui.txt"

Must not use 0x in path.

Read this blog carefully if your problem is still not resolved.
http://blogs.forum.nokia.com/index.p...&articleId=93&

[kiran10182]

Must not use 0x in path.

That line is commented out so it should not be a cause of the problem.

Anyways I have observed that such a problem occurs with the .sisx file created from Carbide.c++ UI designer. I don't know what is the solution but there is a bug in the auto-generated .pkg file from Carbide.c++ ui designer(Even though it is commented but it should not have "0x" for the last entry in the .pkg file)

[savaj]

That line is commented out so it should not be a cause of the problem.

Right, actually i have not noticed that this line was commented.

Interestingly, today i observed that UI designer generates that line with path having 0x in it.

[sathiyapriyanm]

Right, actually i have not noticed that this line was commented.

Interestingly, today i observed that UI designer generates that line with path having 0x in it.

i am not clear with all ur solutions..can u kinldy explain a bit more?

[savaj]

There might be some issue in auto-generated .pkg file from Carbide.c++ ui designer. So create .pkg file by your own and use that one.