Problems with E61 and IP-PBX system... Please Help

[ChrisS]

I am looking for some help in regards to setting up the E61 to work off of my router, which is connected to my PBX. It is a IP-PBX config and I am attempting to set up the Nokia as an exstention. However there is one key problem that I can not seam to work around while the other wired SIP phones work fine on the system. (Note: friends SIP only WiFi phone is working perfect)

While the Nokia is showing that the registration has failed, the PBX is showing it as a live and active exstention. When wired phone dials Nokia exstention PBX send the appropriate request to the Nokia with no avail. The problem seams to be coming from ICMP and a port 3478 which appears to be assosiated with the STUN, and timing out issues of the Nokia (note: No firewall on system) Below is the captured packet data that I have added if anyone could help me make a little more out of this data.

No. Time Source Destination Protocol Info
1 0.000000 192.168.Nokia 192.168.Router TCP 36092 > 3478 [SYN] Seq=0 Len=0 MSS=1460 TSV=240193072 TSER=0 WS=0

2 0.000013 192.168.Router 192.168.Nokia TCP 3478 > 36092 [RST, ACK] Seq=0 Ack=1 Win=0 Len=0

3 3.025200 192.168.Nokia 192.168.Router TCP 36092 > 3478 [SYN] Seq=0 Len=0 MSS=1460 TSV=243205947 TSER=0 WS=0

4 3.025427 192.168.Router 192.168.Nokia TCP 3478 > 36092 [RST, ACK] Seq=0 Ack=1 Win=0 Len=0

5 3.061877 192.168.Nokia 192.168.Router STUN Message: Binding Request

6 3.062182 192.168.Router 192.168.Nokia ICMP Destination unreachable (Port unreachable)
User Datagram Protocol, Src Port: 5060 (5060), Dst Port: 3478 (3478)
Source port: 5060 (5060)
Destination port: 3478 (3478)
Length: 28
Checksum: 0x282d [correct]
Simple Traversal of UDP Through NAT

(note: all ports are 5060 for both src and dst after above port issue)
7 3.107896 192.168.Nokia 192.168.Router SIP Request: REGISTER sip:192.168.1.200;transport=UDP

8 3.129120 192.168.Router 192.168.Nokia SIP Status: 407 Proxy Authentication Required (0 bindings)

9 3.306115 192.168.Nokia 192.168.Router SIP Request: REGISTER sip:192.168.1.200;transport=UDP

10 3.343778 192.168.Router 192.168.Nokia SIP Status: 200 OK (0 bindings)

Nokia appears to go to sleep after this portion and nolonger responds to request from system.

I may be a little over my head on this but any help anyone can offer would be great.

[Eugenia17]

Make sure you have upgraded your E61's firmware. Without it, there is no STUN support.

[ChrisS]

It is upgraded to V 3.0633.09.04 which I was informed is the most up to date but correct me if I am wrong? thanks

[ChrisS]

Does anyone know if there is a copy of the standard sip settings out there that has just the stun dissabled or will that option be avalible via the UI in a possible future update. This currently appears to be the only road block I am running into right now. Dont know if that is the actual fix, but worth a try. Thanks

[nly]

The STUN settings needs to be provisioned (OMA DM OTA SMS or by SISX file) for STUN support to work. Do I asumme correctly that the settings have been inserted manually?

[ChrisS]

nly, saddly right now I am only working via the UI, and no VoIP provider avalible to send me an sms as this is a basic phone line with a IP-PBX built on to it. From reading over the forum to get better educated, it appears that I might have to wait until Nokia release a feature which will allow one to config their own setting for the STUN/NAT trasversal. As my above data capture indicates that it is the port 3478 that is the main issue.

[aerostar6]

I am looking for some help in regards to setting up the E61 to work off of my router, which is connected to my PBX. It is a IP-PBX config and I am attempting to set up the Nokia as an exstention. However there is one key problem that I can not seam to work around while the other wired SIP phones work fine on the system. (Note: friends SIP only WiFi phone is working perfect)

While the Nokia is showing that the registration has failed, the PBX is showing it as a live and active exstention. When wired phone dials Nokia exstention PBX send the appropriate request to the Nokia with no avail. The problem seams to be coming from ICMP and a port 3478 which appears to be assosiated with the STUN, and timing out issues of the Nokia (note: No firewall on system) Below is the captured packet data that I have added if anyone could help me make a little more out of this data.

No. Time Source Destination Protocol Info
1 0.000000 192.168.Nokia 192.168.Router TCP 36092 > 3478 [SYN] Seq=0 Len=0 MSS=1460 TSV=240193072 TSER=0 WS=0

2 0.000013 192.168.Router 192.168.Nokia TCP 3478 > 36092 [RST, ACK] Seq=0 Ack=1 Win=0 Len=0

3 3.025200 192.168.Nokia 192.168.Router TCP 36092 > 3478 [SYN] Seq=0 Len=0 MSS=1460 TSV=243205947 TSER=0 WS=0

4 3.025427 192.168.Router 192.168.Nokia TCP 3478 > 36092 [RST, ACK] Seq=0 Ack=1 Win=0 Len=0

5 3.061877 192.168.Nokia 192.168.Router STUN Message: Binding Request

6 3.062182 192.168.Router 192.168.Nokia ICMP Destination unreachable (Port unreachable)
User Datagram Protocol, Src Port: 5060 (5060), Dst Port: 3478 (3478)
Source port: 5060 (5060)
Destination port: 3478 (3478)
Length: 28
Checksum: 0x282d [correct]
Simple Traversal of UDP Through NAT

(note: all ports are 5060 for both src and dst after above port issue)
7 3.107896 192.168.Nokia 192.168.Router SIP Request: REGISTER sip:192.168.1.200;transport=UDP

8 3.129120 192.168.Router 192.168.Nokia SIP Status: 407 Proxy Authentication Required (0 bindings)

9 3.306115 192.168.Nokia 192.168.Router SIP Request: REGISTER sip:192.168.1.200;transport=UDP

10 3.343778 192.168.Router 192.168.Nokia SIP Status: 200 OK (0 bindings)

Nokia appears to go to sleep after this portion and nolonger responds to request from system.

I may be a little over my head on this but any help anyone can offer would be great.

Hey Chris,
I am running my Nokia E62 registered through MediaNet(accesspoint)(not wifi) registering to my friend trixbox/Asterisk VoIP PBX.

I have included the standards SIP settings that I'm using on my E62 to get it to register to my IP-PBX.

"Nokia E62 SIP Settings / Asterisk Settings

SIP Config.

Profile Name: Asterisk

Service Profile: IETF

Default Access Point: Media Net (or your providers access point)

Public User Name: sip:XXX@trixdomain.com (XXX = the extension you are assigned on the trixbox)@(domain or public IP of the trixbox)
Use Compression: No

Registration: Always on

Use Security: No

PROXY SERVER

Proxy server address: sip:trixdomain.com (domain or public IP of the trixbox)
Realm: asterisk (make sure to use a lower-case a)

Username: XXX (your extension setup on the trix)

Password: **** (your extension password)

Allow loose routing: Yes

Transport type: UDP
Port: 5060

Registrar server

Registrar serv. addr.: sip:trixdomain.com (domain or public IP of the trixbox)

Realm: None

User name: None

Password: None

Transport type: UDP

Port: 5060"

I also have alot of random information/setitngs for Trixbox PBX's on this page I made, http://blog.spanosg.com/. Hope this was helpful.

What PBX are you using?