- General
- Microsoft Windows Phone Dev Center
- Telerik RadControls for Windows Phone
- Buddy.com
- Tech Support Tickets
What is the Nokia Premium Developer Program for Lumia?
The Nokia Premium Developer Program for Lumia is a package of Windows Phone-related tools and services designed to help you
develop great looking, high-performance apps for Nokia Lumia smartphones. For a program membership cost of only $99 (USD)/year,
you'll get tools and services with a suggested retail value of up to $1,500 (USD).
What tools and services are offered with the program?
The Lumia Premium Developer Program offers the following:
- 1 year membership in Microsoft Windows Phone Dev Center
- 1 license for Telerik RadControls for Windows Phone
- 1 million API calls per calendar month with Buddy’s cloud API offering
- 2 Nokia tech support tickets
How much does the Lumia Premium Developer Program cost to join?
The cost of the program is $99 (USD)/year. The benefits that you get have a retail value of up to $1,500 (USD).
Why should I join the Lumia Premium Developer Program?
The Lumia Premium Developer Program is focusing on WP development and offering developers professional tools and great services
for creating unique, stand out apps. NPDP offers up to 1500 USD worth of benefits for the developers and will make WP development
faster, easier and offers developers a way to make big savings with their development costs.
Is the program open to anyone? What are the requirements to join?
The Lumia Premium Developer Program is open to all developers interested in developing for Windows Phone. If you don't have
a Nokia Developer ID, you will need to register on developer.nokia.com before you can join.
The Lumia Premium Developer Program is focused on Windows Phone app development. Is Nokia planning to extend this to other
Nokia platforms such as Series 40?
Yes! There is now a branch of the Nokia Premium Developer Program dedicated to Asha Full Touch app development. For more details,
visit the program page here.
When and where can I join the Lumia Premium Developer Program?
You can join the program at developer.nokia.com/premiumlumia. Registration is now open.
Which payment methods do you accept?
You can pay for your program membership with your Visa or MasterCard credit card.
How do I receive my Lumia Premium Developer Program benefits?
Some of the program rewards require tokens to get access. You will need to access these tokens on the program token page. You can then apply your tokens toward the services and products. Buddy and Telerik provide specific landing pages for program
members to redeem tokens.
How is the Lumia Premium Developer Program different from Nokia's other developer programs, such as Nokia Developer Launchpad,
Nokia Developer Pro,?
Nokia is in the process of making changes to its developer programs. The first step in this process is to launch the Lumia
Premium Developer Program. This program is focusing on Windows Phone development and offering developers professional tools
and great services for creating unique, stand out apps. This program offers up to 1500 USD worth of benefits for the developers
and will make WP development faster, easier and offers developers a way to save development costs. Naturally the introduction
of the new program will impact our old programs, Launchpad and PRO. We will inform developers later about the changes related
to these programs.
I am a member of the Nokia Developer Launchpad or PRO program. What happened to this?
See previous answer.
Can I be a Nokia Champion AND also join the Nokia Premium Developer Program?
Yes. Those developers who are granted the Nokia Developer Champion status will get a free access to the Lumia Premium Developer
Program.
I am a current Nokia Developer Champion. Do I get any special benefits from the Nokia Premium Developer Program?
Yes. Those developers who are granted the Nokia Developer Champion status will get a free access to the Lumia Premium Developer
Program.
After reading the FAQ, I still have questions. What's the best way to contact the team?
You may send us email at Premium.Program@nokia.com. We'll be happy to answer your questions or resolve any issues you may have with the program.
Microsoft Windows Phone Dev Center
Why do I need a membership in Microsoft Windows Phone Dev Center?
You need membership in the Microsoft Windows Phone Dev Center in order to submit apps to the Windows Phone Store. For more
information, see https://dev.windowsphone.com.
If I join Dev Center through the Lumia Premium Developer Program instead of joining directly through Microsoft, will I still
get the same benefits from Microsoft?
Yes, you will get the same from Windows Phone Dev Center whether you register via the Lumia Premium Developer Program or directly
via Microsoft. But if you join the Lumia Premium Developer Program, you will get many more services and tools, which have
a retail value of up to $1,500 (USD).
I already have a membership in the Windows Phone Dev Center. Does this benefit help me?
Yes. You can use this benefit to extend your existing Windows Phone Dev Center membership by one year. Note that if you want
to use the token to extend your membership, you will need to wait until the membership is close to expiring before redeeming
the token. See instructions here.
I was already a Dev Center member. Do I now need to create a new account? Or can I keep my old one?
Your Dev Center ID will remain the same. You do not need to create a new account.
I just renewed my Windows Phone Dev Center membership. Why should I also join the Lumia Premium Developer Program?
You should still jointhe Lumia Premium Developer Program because the program will offer you up to 1500USD worth of benefits
to help you to speed development and optimize development costs. Your Lumia Premium Developer Program benefit can be used
to extend your current Dev Center membership when the time comes to renew it. (See instructions here.) On top of that, you will get access to the NPDP's other great benefits.
If I want to use the benefit to extend my membership, does it matter when I redeem my token?
Yes, it does. When you redeem a token for an existing membership, the extension is good for one year from the date you redeemed
the token. So you want to redeem the token close to the date your Dev Center membership expires. See instructions here.
Telerik RadControls for Windows Phone
What are the Telerik RadControls for Windows Phone?
Telerik's RadControls for Windows Phone are a suite of custom controls designed to shorten your app's time to market and help
your app rank higher in the Windows Phone Store. RadControls for Windows Phone offers a wide range of capabilities to complement
the stock UI Toolbox, such as powerful animations, data visualization, design templates, and building blocks. For more information,
see http://www.telerik.com/products/windows-phone.aspx.
What are the benefits of using Telerik RadControls?
Telerik RadControls help developers create a great user experience, quickly and without extensive coding.
What do I get as my Lumia Premium Developer Program benefit?
You will get every benefit that you would be entitled to receive if you had purchased the RadControls directly from Telerik
for $99 USD (as of 1 October 2012). Specifically, you will receive one license for Telerik RadControls for Windows Phone;
one year of free product updates; one year of unlimited web support from Telerik; and access to all of Telerik's documentation,
online tutorials, etc., related to RadControls for Windows Phone.
How should I redeem the Telerik token?
Once you have requested a token, you will be given a Telerik landing page on which to redeem your token. Next, you will provide
your Nokia Developer ID and complete the registration process on that landing page. Then, within 24 hours, you will receive
a license activation email from Telerik that enables you to download and start using the RadContols.
When should I redeem my Telerik token?
Before the end of your Lumia Premium Developer Program membership period.
Do I have to give credit card or other payment information to Telerik while redeeming my token?
No, you do not.
Who should I reach out for product support questions, Nokia or Telerik?
You should reach out to Telerik. You are entitled to receive one year of unlimited web support from Telerik, which guarantees
a response within 24 hours.
Does my license of RadControls expire at the end of my Lumia Premium Developer Program membership?
No. You will still own your copy of RadControls. However, you will only get free updates to the controls for a period of one
year after you redeem your Telerik token.
Buddy.com
What service does Buddy provide?
Buddy provides developers with an easy-to-use cloud back end for Windows Phone apps, featuring APIs that deliver common app
scenarios as a service. By writing apps against the Buddy web services, developers can add functionality, such as global user
accounts, geo-location, push notifications and live tiles, photo albums and image filtering, messaging, friends/groups functionality,
metadata storage, and analytics/reporting by calling Buddy's API library. For more information, see http://buddy.com.
What are the benefits of using Buddy's services?
By using Buddy services, your development will become more efficient since you won't have to write server-side code for many
cloud-enabled app features. This means you will save development time and money, and you will be able to create more engaging
apps for your users.
How do you calculate the "up to $1200/year (USD)" benefit?
As of 1 October 2012, Buddy offers all users 500,000 free API calls per month. For calls over this allotment, Buddy currently
charges $0.20/1000 calls. Through our partnership with Buddy, we're able to offer an additional 500,000 API calls per month
to NPDP members, which, if used, would ordinarily cost $100 per month.
When does my benefit with Buddy begin?
Your one-year Lumia Premium Developer Program benefit with Buddy begins when you sign up for program membership, not when you redeem your benefit. For example, if you join the program in December 2012, your Buddy benefit will expire in December
2013, even if you don't redeem your Buddy benefit until March 2013.
How should I redeem the Buddy token?
To redeem your token, you will need to go to the specific landing page you will be given after you request the token. On that
landing page, you will need to complete your registration by providing your Nokia Developer ID and accepting Buddy's terms
and conditions. Then you can start using their service.
Do I have to give credit card or other payment information to Buddy while redeeming my token?
No, you do not. If you go over your API call limits, you will be billed by Buddy, and you will be expected to pay for your
overage.
What happens if I go over my 1 million API call per month allotment?
You will be billed by Buddy for the overage. If you do not sign up for a payment plan with Buddy, your usage will be capped
at 1 million calls per month for the duration of your NPDP membership.
Will I be notified when I am getting close to my limit?
Yes, as you get close to your limit of 1 million API calls, Buddy will notify you to fill out their billing profile and set
up your payment account.
How do I pay for API calls over my allotment in the Buddy payment system?
Buddy accepts major credit cards, such as Mastercard, Visa, American Express, and Discover, or any other payment mechanism
Buddy may choose to offer.
What happens when my Lumia Premium Developer Program membership expires?
Once your membership expires, your monthly API allotment will drop to the standard Buddy free allotment. As of 30 October
2012, it is set at 500,000 calls a month.
Who should I reach out to for Buddy related product support questions, Nokia or Buddy?
You should reach out to Buddy. Buddy provides unlimited web support and guarantees a response within 1-3 days .
Tech Support Tickets
I see I get two free tech support tickets with my membership. What can I use them for?
Tech support tickets may be used to report issues or ask questions about:
- Nokia hardware-specific issues (camera and imaging, video codecs, NFC, PureHD+, Bluetooth, overall SW performance on Nokia Windows Phone devices, and memory issues)
- HTML5 on Nokia Lumia devices
- Use of the Nokia on-device services (i.e., App2app APIs)
- Issues encountered when porting WP7.x apps to WP8
Can I get support for Symbian, Meego, S40, or other Nokia platforms using these tickets?
No. These tickets are specific to Windows Phone and Nokia-specific hardware and technologies related to Windows Phone.
What kind of response time can I expect with my tech support tickets?
This depends greatly on the number of simultaneous requests we receive, but typical response time is one to five business
days.
If I use my two tickets, can I buy more?
Yes, you may. The cost for each additional ticket is $99 (USD).
When my membership expires, what happens to my tickets?
The tickets will expire, as well.
If I renew my membership, will I get new tickets?
Yes, you will, but the old ones will still expire. So if you don't use your two tickets during your membership year, even
if you renew, those two unused tickets will still expire. .
I already paid for a tech support ticket before the launch of the Lumia Premium Developer Program, but haven’t used it. What
happens to that ticket?
Your existing tickets will be good for another six months. But after that, they will expire.
Can I use the ticket I already paid for to ask for support for Symbian, Meego, S40, or other Nokia platforms?
Yes, previously-paid for tickets are not subject to the same limitations as the Lumia Premium Developer Program tickets.
